Hospital Retail Trolley Associate (Part-Time)

Royal Voluntary Service; Cringleford; Vor Ort; GBP 15.000 - 21.000; Teilzeit

Benefits dieser Stelle

Volunteer leave

Sick pay

Training and development

Employee benefits

Flexible working

Zusammenfassung

Royal Voluntary Service is seeking a Retail Customer Assistant for Norfolk and Norwich Hospital. This part‑time role involves assisting with the hospital trolley service, delivering friendly customer service, stocking and presenting products, and handling payments on a mobile till.

Training will be provided and flexibility is welcomed. You will join a dedicated team, supporting volunteers, with an average of 12 hours per week across specific weekdays.

Qualifikationen

• Previous experience in a retail environment is an advantage and training will be provided.
• Ability to work as part of a friendly team and independently during rounds.
• Knowledge of EPOS/till systems would be advantageous.
• Experience with general administrative processes would be beneficial.
• Willingness to engage in training and ongoing professional development.
• Deliver outstanding customer service with kindness and empathy.
• Excellent communication and interpersonal skills, especially in hospital settings.
• Good literacy and numeracy skills.
• Flexible approach towards working hours.

Aufgaben

• Provide friendly, kind, and empathetic customer service to patients, staff and visitors.
• Set up, take out, and pack away the trolley ensuring stock and presentation are on point.
• Greet patients and staff, inform them about products or specials and process orders with the mobile till.
• Support and train volunteers during trolley service shifts.
• Maintain cleanliness and compliance with Health and Safety and food hygiene standards.

Kenntnisse

Customer service

Teamwork

EPOS systems

Communication

Numeracy

Flexible hours

Tools

EPOS systems

Jobbeschreibung

Royal Voluntary Service is seeking a Retail Customer Assistant for Norfolk and Norwich Hospital. This part‑time role involves assisting with the hospital trolley service, delivering friendly customer service, stocking and presenting products, and handling payments on a mobile till.

Training will be provided and flexibility is welcomed. You will join a dedicated team, supporting volunteers, with an average of 12 hours per week across specific weekdays.