Part-Time Guest Reservations Specialist

Wyboston Lakes Ltd; Wyboston; Remote; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Christmas Day and Boxing Day Off

3 Team Member Parties a year- Spring,

Apprenticeships - learn and earn

Team Member Discount on golf, food, 2,

Team Member Referral Scheme worth £300

Free Meal Whilst at Work

Access to Perkbox discounts over 200+

Team Member Christmas Santa Lunch, etc

Job summary

Wyboston Lakes Ltd is seeking a friendly Reservations Team Reservationsist to join our team. This 28‑hour per week role offers flexibility in days and requires delivering outstanding guest service throughout the booking process.

You will work closely with the team to oversee reservations, upsell where possible, and ensure guests have a smooth, memorable experience from enquiry to confirmation. We value diversity and provide a supportive environment with employee benefits.

Qualifications

• Excellent customer service and people skills.
• Ability to upsell and motivate team members into doing this.
• Excellent communication to all customers, including team members.
• Think on your feet, respond quickly and problem solve effectively.
• Have the confidence in thinking of cost effective new ideas by networking.
• The ability to complete tasks efficiently and in timely manner.

Responsibilities

• Oversee and be responsible for the booking process.
• Ensure guests have a positive and memorable booking experience.
• Collaborate with Reservations Team to maintain smooth operations.

Skills

Customer service

Upselling

Communication

Problem solving

Networking ideas

Task efficiency

Job description

Wyboston Lakes Ltd is seeking a friendly Reservations Team Reservationsist to join our team. This 28‑hour per week role offers flexibility in days and requires delivering outstanding guest service throughout the booking process.

You will work closely with the team to oversee reservations, upsell where possible, and ensure guests have a smooth, memorable experience from enquiry to confirmation. We value diversity and provide a supportive environment with employee benefits.