GP Practice Receptionist (Part-Time)

Fig Tree Medical Practice; Bolton; On-site; GBP 18,000 - 23,000; Part time

Job summary

Fig Tree Medical Practice in Bolton is recruiting a part-time receptionist to join our busy, friendly GP surgery. The role is 20 hours per week across four days, requiring excellent customer service, strong communication, and good IT skills.

Knowledge of EMIS Web is preferred, with training provided if needed. You will greet patients, answer calls, book and rearrange appointments, update records, handle confidential information under GDPR, and support a collaborative team to ensure smooth daily

Qualifications

• Part-time receptionist role at GP surgery (20 hours/week over 4 days).
• Excellent IT skills required; EMIS Web knowledge preferred but training provided if needed.
• GP receptionists support patient care and maintain confidential records under GDPR.

Responsibilities

• Greet patients warmly and professionally.
• Answer telephone calls politely and efficiently.
• Make, cancel and rearrange appointments using the Practice information system.
• Register new patients and update personal details.
• Maintain accurate medical records and handle confidential information.
• Process prescription requests and direct enquiries to clinicians.
• Support staff by covering duties during absences and assist with general admin.

Skills

Customer service

Communication skills

Organisational skills

Prioritisation

Flexibility

Tools

EMIS Web

Job description

Fig Tree Medical Practice in Bolton is recruiting a part-time receptionist to join our busy, friendly GP surgery. The role is 20 hours per week across four days, requiring excellent customer service, strong communication, and good IT skills.

Knowledge of EMIS Web is preferred, with training provided if needed. You will greet patients, answer calls, book and rearrange appointments, update records, handle confidential information under GDPR, and support a collaborative team to ensure smooth daily