Part-Time Front-of-House Leader: Restaurant Supervisor

Bandai Namco Amusement Europe Ltd; United Kingdom; Remote; GBP 17,000 - 21,000; Part time

Job summary

Bandai Namco Amusement Europe Ltd in the United Kingdom is hiring a part-time Restaurant Supervisor to lead our front-of-house team and ensure a warm, efficient dining experience. You will oversee shifts, support service standards and coach colleagues to maintain presentation and guest satisfaction.

We value hands-on leaders with strong customer service and calm communication under pressure. Join our team and help create a welcoming atmosphere while upholding Bandai Namco's service ethos.

Qualifications

• Experience in a restaurant, pub, hospitality or customer-facing role.
• Supervisory or team leadership experience is desirable.
• Strong customer service and communication skills.
• Organised and reliable, able to work under pressure.
• Motivates and supports others, positive attitude.
• Confident handling customer queries and challenging situations.

Responsibilities

• Lead and support the front-of-house team during shifts.
• Deliver excellent customer service and resolve issues professionally.
• Monitor service standards, cleanliness and presentation.
• Assist with staff training, coaching and development.
• Allocate duties and ensure team efficiency.
• Support management with smooth restaurant operations.
• Lead by example and promote a positive team culture.

Skills

Team Leadership

Customer Service

Communication

Organisational Skills

Positive Attitude

Conflict Handling

Job description

Bandai Namco Amusement Europe Ltd in the United Kingdom is hiring a part-time Restaurant Supervisor to lead our front-of-house team and ensure a warm, efficient dining experience. You will oversee shifts, support service standards and coach colleagues to maintain presentation and guest satisfaction.

We value hands-on leaders with strong customer service and calm communication under pressure. Join our team and help create a welcoming atmosphere while upholding Bandai Namco's service ethos.