Part-Time Family Hub Receptionist - Welcoming Expert

Rochdale Borough Council; Greater Manchester; On-site; GBP 12,000 - 18,000; Part time

Job summary

Rochdale Borough Council seeks friendly receptionists to welcome families and professionals at our Heybrook, Howard St. and Heywood/Middleton Family Hubs. You will handle inquiries, provide information and signposting, and support hub operations with organised administrative tasks.

These part-time posts require strong communication, care, and teamwork to create a welcoming environment for all visitors. Successful applicants may work across hubs and occasional weekends as needed.

Qualifications

• Kind, caring and a great communicator.
• Confident working alongside children, families and professionals from all backgrounds.
• Organised, reliable and able to multitask in a busy environment.
• Proud to champion the values of the Family Hub.

Responsibilities

• Greet families, children and professionals with warmth and positivity.
• Provide information and signposting to services.
• Manage phone and in-person enquiries efficiently and professionally.
• Support the smooth running of the hub with admin and organisational tasks.
• Work collaboratively with a dedicated team to deliver outstanding service.

Skills

Communication

Multitasking

Organisation

Empathy

Job description

Rochdale Borough Council seeks friendly receptionists to welcome families and professionals at our Heybrook, Howard St. and Heywood/Middleton Family Hubs. You will handle inquiries, provide information and signposting, and support hub operations with organised administrative tasks.

These part-time posts require strong communication, care, and teamwork to create a welcoming environment for all visitors. Successful applicants may work across hubs and occasional weekends as needed.