Part Time Facilities Assistant

Historic England; York and North Yorkshire; On-site; GBP 23,000 - 29,000; Part time

Benefits offered by this job

Pension scheme

28 days holiday

Site discounts

Free entry to historic sites

Job summary

Historic England is seeking a Facilities Assistant for a fixed term 9 months, 18 hours per week, based in our York office. You will ensure day-to-day facilities management services are delivered on site and that facilities are safe, clean, well-stocked, suitably maintained, well presented and comfortable at all times.

You will act as the first point of contact for colleagues, tenants and visitors on site, and monitor performance standards of key contractors.

Qualifications

• Experience of managing day-to-day communications with a wide variety of stakeholders.
• Experience in a customer-facing role.
• Experience of working as part of a team.
• Willingness to undertake training in First Aid, Fire Warden, Contractor Management, and Health and Safety.

Responsibilities

• Deliver day-to-day facilities management services on site.
• Ensure facilities are safe, clean, well-stocked and well presented.
• Act as first point of contact for colleagues, tenants and visitors.
• Monitor performance standards of key contractors.
• Proactively resolve issues and escalate where needed.

Skills

Stakeholder communication

Customer facing experience

Teamwork

H&S training willingness

First aid training willingness

Job description

We are the public body that looks after England’s historic environment. We champion historic places, helping people understand, value and care for them.

Historic England has a fantastic opportunity for you to join us as our Facilities Assistant.

This is a fixed term contract for 9 months, 18 hours per week, based in our York office.

We offer a wide benefits package including a competitive defined benefit pension scheme to which we make 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals.

Salary is £25,934 pro rata.

To view our full range of benefits please follow the link here.

What you will be doing

As our facilities assistant, you will ensure day to day facilities management services are delivered on site and that facilities are safe, clean, well-stocked, suitably maintained, well presented and comfortable at all times.

You will act as the first point of contact for colleagues, tenants and visitors on site, and monitor performance standards of key contractors.

You will also proactively resolve issues for colleagues and elevate problems appropriately.

• Experience of managing day-to-day communications with a wide variety of stakeholders
• Experience of working in a customer facing role
• Experience of working as part of a team
• Experience of (or willingness to undertake training in) First Aid, Fire Warden, Contractor Management, Asbestos Awareness, Health and Safety, Electrical safety, Risk Assessments)

Please note your application will be scored and assessed against the above criteria.

We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you.

Having won the Gold Award from MIND for workplace wellbeing in seven consecutive years, we also recognise the importance of a healthy work-life balance.

We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don’t prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can.

We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more.

Why work for Historic England

We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds.

We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level.

Historic England wants all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self. You can contact us by email at [e-mail] if you have any recruitment queries.

At Historic England we use a hiring system called Applied. Applied is a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. We do not use CV application for the majority of our hiring processes. You will answer a selection of questions that allow our hiring teams to test your skills and suitability for the role.

At Historic England, we value the expertise and individuality each candidate brings and want to hear about this in your own words. If you require the use or AI tools or other resources to support your application, we ask that all information is factually accurate, original, and reflects your own experience. To best represent yourself, we encourage you to write in your own words and use AI-generated content only as inspiration—not as direct input.

Please follow the link for a full copy of the Job Description –