Part-Time Evening GP Patient Coordinator

Claremont Clinic; Greater London; Presencial; GBP 18.000 - 19.000; Jornada completa

Descripción de la vacante

Claremont Clinic in London is seeking an experienced Evening GP Patient Coordinator to maintain smooth reception operations and deliver exceptional customer service. You will handle calls, appointments, and patient signposting, working 30 hours per week from 1:00 pm to 7:00 pm.

Ideal candidates have medical reception experience, strong communication skills, and the ability to handle confidential information with discretion. EMISWeb experience is preferred.

Formación

• Experience in medical/healthcare reception.
• Excellent communication and telephone manner.
• Ability to maintain confidentiality and discretion with patients.
• Experience with EMISWeb or similar systems is desirable.

Responsabilidades

• Greet patients on arrival and check them in accurately.
• Answer calls, review emails, and manage enquiries.
• Coordinate appointments and signpost patients to services.
• Deliver high standards of customer service at all times.
• Maintain patient records using EMISWeb and practice systems.
• Support clinicians and practice team with admin duties as needed.

Conocimientos

Healthcare reception

Customer service

Communication

Confidentiality

IT skills

Teamwork

Educación

GCSE English & Maths

Herramientas

EMISWeb

Descripción del empleo

Claremont Clinic in London is seeking an experienced Evening GP Patient Coordinator to maintain smooth reception operations and deliver exceptional customer service. You will handle calls, appointments, and patient signposting, working 30 hours per week from 1:00 pm to 7:00 pm.

Ideal candidates have medical reception experience, strong communication skills, and the ability to handle confidential information with discretion. EMISWeb experience is preferred.