Evening GP Patient Liaison & Reception Coordinator

NHS Jobs; Greater London; On-site; GBP 18,000 - 19,000; Part time

Job summary

NHS Jobs is seeking an Experienced Evening GP Patient Coordinator to support the smooth running of the reception desk and act as a liaison between patients, clinicians and staff. The role focuses on delivering high-quality customer service and efficient clinic administration.

The position is 30 hours per week, Monday to Friday 1:00 pm to 7:00 pm, with some flexibility for additional hours to cover leave, as needed.

Responsibilities

• Greet patients on arrival and check them in.
• Answer telephone calls and redirect enquiries.
• Handle face-to-face enquiries and bookings.
• Book appointments and arrange interpreters when needed.
• Manage immunisation/test recalls and related reminders.
• Process patient messages and clinical communications.
• Prepare and verify repeat prescriptions.
• Maintain patient records and PDS entries.
• Ensure confidentiality and security of patient information.

Job description

NHS Jobs is seeking an Experienced Evening GP Patient Coordinator to support the smooth running of the reception desk and act as a liaison between patients, clinicians and staff. The role focuses on delivering high-quality customer service and efficient clinic administration.

The position is 30 hours per week, Monday to Friday 1:00 pm to 7:00 pm, with some flexibility for additional hours to cover leave, as needed.