Part-Time Duty Officer - Sports Grounds Supervisor

London Borough of Waltham Forest; Greater London; On-site; GBP 31,000 - 33,000; Part time

Job summary

London Borough of Waltham Forest is seeking a reliable Duty Officer to oversee the day-to-day operations of our sports grounds, including Pastures Centre and Leyton Sports Ground. You will supervise staff, manage bookings, ensure safety, and maintain high service standards for a wide range of activities.

The role requires strong leadership, excellent communication, and the ability to work with flexible hours including mornings, evenings and weekends.

Qualifications

• Competent using a laptop/computer.
• First Aid qualification desirable.
• Good Time Management essential.
• Good Communication skills essential.
• Good Teamwork skills essential.
• Customer Service skills essential.
• Problem solving skills essential.

Responsibilities

• Oversee day-to-day operations of the sports ground.
• Supervise staff and provide key holder responsibilities.
• Ensure safety, security and cleanliness of facilities.
• Manage bookings, events and programmes.
• Deliver excellent customer service.
• Develop staff and promote inclusive culture.

Skills

Laptop proficiency

First Aid

Time management

Communication

Teamwork

Customer service

Problem solving

Job description

London Borough of Waltham Forest is seeking a reliable Duty Officer to oversee the day-to-day operations of our sports grounds, including Pastures Centre and Leyton Sports Ground. You will supervise staff, manage bookings, ensure safety, and maintain high service standards for a wide range of activities.

The role requires strong leadership, excellent communication, and the ability to work with flexible hours including mornings, evenings and weekends.