Crowd Safety Door Supervisor – Watford

SGC Security Services Company; Watford; Hybrid; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Weekly pay

Holiday pay

Ongoing training and development

Access to online training portal

Job summary

SGC Security Services Company in Watford is recruiting DS Events Officers to join our event safety and security team based in Watford. As a DS Event Officer, you will provide a highly visible security presence during matchdays and stadium events, supporting crowd management and safety operations while delivering excellent customer service.

This casual/part-time role requires flexibility for evenings, weekends and matchdays.

Qualifications

• Must hold a valid Door Supervisor Licence.
• Experience in security, stewarding or customer-facing roles preferred.
• Excellent customer service and professional conduct.
• Professional attitude, sound judgement and integrity.
• Confident interaction with visitors, management and large crowds.
• Checkable history including employment, education, travel.
• Flexible to work weekends, evenings and matchdays.
• Level 2 Spectator Safety Qualification or willingness to attain it.
• ACT Awareness Certificates.
• First Aid Certificate.
• Understanding of events/sports industry.

Responsibilities

• Carry out pre- and post-event safety checks per stadium procedures.
• Welcome, assist and direct supporters and visitors.
• Maintain a professional, visible security presence across the stadium.
• Conduct security searches at entry points and prevent prohibited items.
• Check tickets and manage entry points for safe access.
• Monitor crowd movement and respond to issues.
• Respond to incidents and report through proper channels.
• Support asset protection and secure restricted zones.

Skills

Door Supervisor Licence

Security, stewarding or customer‑faced

Professional customer service

Professional attitude and integrity

Interact with visitors and largeCrowds

Checkable employment history

Weekend/evenings/matchdays

Level 2 Spectator Safety

ACT Awareness Certificates

First Aid Certificate

Events or sports industry awareness

Tools

none

Job description

We are recruiting DS Events Officers to join our event safety and security team based in Watford.

As a DS Event Officer, you will provide a highly visible security presence during matchdays and stadium events, supporting crowd management and safety operations while delivering excellent customer service. You will play an important role in maintaining a safe, welcoming environment while ensuring stadium security procedures are followed.

This is typically a casual or part-time role, with shifts mainly taking place during evenings, weekends, and matchdays, so flexibility is essential.

Duties/Responsibilities

• Carry out pre- and post-event safety checks to ensure compliance with stadium safety procedures.
• Welcome, assist, and direct supporters and visitors attending matches and events.
• Maintain a professional and visible security presence across the stadium.
• Conduct security searches at entry points and ensure prohibited items are not brought into secured areas.
• Check tickets and manage entry points to ensure safe and controlled access.
• Monitor crowd movement and behaviour, identifying potential issues and responding appropriately.
• Respond quickly to incidents, disturbances, or emergencies and report them through the correct channels.
• Support asset protection and secure restricted zones within the stadium.

Skills and Experience

We are looking for candidates who:

• Hold a valid Door Supervisor Licence.
• Have experience in security, stewarding, or customer-facing roles (desirable but not essential).
• Are confident providing professional and friendly customer service.
• Have a professional attitude, sound judgement, and integrity.
• Are confident interacting with visitors, management, and large crowds.
• Have a checkable personal history including employment, education, travel, and unemployment periods.
• Are flexible and available to work weekends, evenings, and matchdays.
• Level 2 Spectator Safety Qualification (or willingness to work towards it).
• ACT Awareness Certificates.
• First Aid Certificate.
• An understanding of the events or sports industry.
• Competitive pay
• Weekly pay
• Ongoing training and development
• Access to an online training portal
• Holiday pay
• Opportunities to work at additional events and venues

Additional

• Minimum shift: 5 hours
• Typical hours: Evenings and weekends (matchdays and stadium events)
• Ability to commute to Watford required
• Commitment to scheduled events is essential
• Opportunities may be available to work at other events and venues

Pay rate: From £12.71 per hour

If you are passionate about security, customer service, and live sporting events, join the team based in Watford and help create a safe and exciting matchday experience for fans.

As a proud signatory of the Armed Forces Covenant:

“We are proud to pledge our support to our Armed Forces community and are delighted that our work within the security services sector has been recognised with this Gold Award.”