Part-Time Debt Adviser & Caseworker

Citizens Advice BANES; Dacorum; On-site; GBP 18,000 - 24,000; Part time

Job summary

Dacorum Citizens Advice is recruiting a Part-time Debt Adviser/Caseworker (Trainee with relevant experience considered) to join our friendly Debt Team. You will provide comprehensive debt advice and welfare benefits support to clients facing financial hardship, helping them access available solutions.

The role focuses on preventing homelessness by managing rent arrears, priority debts and crisis support, while working with agencies to deliver accessible, client‑centred services across office and

Qualifications

• Qualified Debt Adviser/Caseworker (we would consider a Trainee with relevant experience).
• Experience in debt advice and welfare benefits is desirable.

Responsibilities

• Provide high-quality debt advice and casework support.
• Assist clients with welfare benefits and income maximisation.
• Maintain accurate records and contribute to an accessible service across locations.

Job description

Dacorum Citizens Advice is recruiting a Part-time Debt Adviser/Caseworker (Trainee with relevant experience considered) to join our friendly Debt Team. You will provide comprehensive debt advice and welfare benefits support to clients facing financial hardship, helping them access available solutions.

The role focuses on preventing homelessness by managing rent arrears, priority debts and crisis support, while working with agencies to deliver accessible, client‑centred services across office and