Part-time Debt Adviser/Caseworker (Trainee with relevant experience considered)

LLOYD'S REGISTER INTERNATIONAL; Greater London; On-site; GBP 29,000 - 36,000; Part time

Job summary

Dacorum Citizens Advice are seeking a part-time Debt Adviser/Caseworker to join our friendly team. This post is funded by Dacorum Borough Council (Financial Inclusion).

You will provide debt advice, welfare benefits support, and income maximisation guidance to clients facing financial hardship. The role aims to prevent homelessness by helping with rent arrears and priority debts, while working with local agencies to achieve sustainable outcomes.

Qualifications

• We are seeking a qualified Debt Adviser/Caseworker to join our established Debt Team.
• We would consider a Trainee with relevant experience.

Responsibilities

• Provide high-quality debt advice, welfare benefits support, and income maximisation guidance to clients affected by debt and cost of living challenges.
• Manage a varied caseload, maintain accurate records, and work collaboratively within the advice team.
• Deliver an accessible, client-focused service across office and outreach locations.

Job description

Part-time Debt Adviser/Caseworker (Trainee with relevant experience considered)

Job summary

• Salary: £22,399 - £25,681 plus £898 London allowance
• Location: Dacorum Citizens Advice Offices
• Workplace: Office based
• Contract: Fixed term contract
• Hours per week: 30

About the role

Debt Adviser/Caseworker (Part-time)

Dacorum Citizens Advice are seeking a Debt Adviser/Caseworker to join our friendly team. This post is funded by Dacorum Borough Council (Financial Inclusion).

We are seeking a qualified Debt Adviser/Caseworker( we would consider a Trainee with relevant experience) to join our established Debt Team to provide comprehensive debt advice and casework support to clients experiencing financial hardship.

The successful candidate will provide high-quality debt advice, welfare benefits support, and income maximisation guidance to clients affected by debt and cost of living challenges. The postholder will be an approved, authorised insolvency intermediary.

The role involves supporting vulnerable and disadvantaged individuals, exploring all available debt solutions, including insolvency options and empowering clients to improve their long-term financial resilience.

A key aim of the role is to help prevent homelessness by supporting clients to manage rent arrears, priority debts, and financial crises at an early stage, while working with relevant agencies and services to achieve sustainable outcomes.

The postholder will manage a varied caseload, maintain accurate records, work collaboratively within the wider advice team, and contribute to delivering an accessible, client-focused service across office and outreach locations.

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