Part-Time Cycling Advisor — Customer Experience Pro

Decathlon UK Ltd; Scotland; Vor Ort; GBP 12.000 - 15.000; Teilzeit

Benefits dieser Stelle

Healthy discounts on Decathlon goodies

Staff Sports/Activities

Cycle-to-Work Scheme

Decathlon Academy

Discount hub via SmartSpending

Zusammenfassung

Decathlon is seeking a Sport Advisor (Sales Assistant) in Renfrew, UK, to be the heart of the customer experience. You’ll greet sport enthusiasts, guide them through products and services, and ensure a smooth shopping journey across all channels—in-store, online, and beyond.

Decathlon invests in teammate development to help you flourish within the business. The role includes delivering tailored solutions, promoting products, and maintaining a welcoming store environment, with benefits that

Qualifikationen

• Genuine passion for sports and keen to share knowledge with others.
• Strong customer service mindset with ability to build relationships.
• Excellent interpersonal and communication skills in a fast-paced retail environment.
• Willingness to work weekends and holidays and adapt to a dynamic team.

Aufgaben

• Deliver exceptional customer experiences by providing tailored product and service solutions across in-store, online, and social channels.
• Present various products and services including new items, used gear, rentals, and subscriptions to meet diverse needs and budgets.
• Build positive relationships with customers to foster loyalty and encourage repeat visits.
• Actively promote and sell Decathlon offers through in-store interactions and online channels.
• Facilitate smooth transactions by offering multiple payment options and providing basic repair and personalisation services.

Kenntnisse

Customer service

Communication

Teamwork

Sales

Jobbeschreibung

Decathlon is seeking a Sport Advisor (Sales Assistant) in Renfrew, UK, to be the heart of the customer experience. You’ll greet sport enthusiasts, guide them through products and services, and ensure a smooth shopping journey across all channels—in-store, online, and beyond.

Decathlon invests in teammate development to help you flourish within the business. The role includes delivering tailored solutions, promoting products, and maintaining a welcoming store environment, with benefits that