Part-Time Customer Team Leader — Bakery & Community Impact

Co-op; Greater Manchester; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Discounts: 30% in-store

Full training and career development

Pension contributions up to 10%

36 days holiday pro-rata

Cycle to work scheme

Pay on demand options

Job summary

Co-op in Stockport is seeking a Customer Team Leader to guide a small team in a fast-paced store, with potential duties in the post office or bakery and support for online services and home delivery drivers.

You will manage day-to-day store operations, coach staff, and ensure great service and efficient operations on the shop floor and tills. This role offers part-time hours, a 16-hour base with overtime, and a strong emphasis on community involvement and member benefits.

Qualifications

• Passion for people and leadership.
• Ability to lead by example and work flexibly.
• Experience in retail, merchandising, or team management (not essential).

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift.
• Motivate, coach, and support your team to deliver great service and efficient operations.
• Work hands-on on the shop floor and tills, and in the in-store bakery, supporting daily operations.
• Support store performance through merchandising, stock accuracy, and HR processes.
• Champion Co-op through community engagement and membership growth.

Skills

Leadership

Customer service

Retail/merchandising

Team management

Job description

Co-op in Stockport is seeking a Customer Team Leader to guide a small team in a fast-paced store, with potential duties in the post office or bakery and support for online services and home delivery drivers.

You will manage day-to-day store operations, coach staff, and ensure great service and efficient operations on the shop floor and tills. This role offers part-time hours, a 16-hour base with overtime, and a strong emphasis on community involvement and member benefits.