Part-Time Customer Supply Chain Specialist

Clockwork Organisation Ltd t/a Travail Employment; Wrexham; On-site; GBP 17,000 - 24,000; Part time

Benefits offered by this job

Temporary to permanent

Weekly pay

Training and support

Team environment

Job summary

Clockwork Organisation Ltd t/a Travail Employment is seeking a Customer Supply Chain Administrator in Chirk, Wales. This part-time, temporary position offers a clear path to permanent opportunities for the right candidate and involves supporting a busy supply chain and customer service team.

You will handle order processing, inquiries, and record-keeping while ensuring accurate pricing, timely deliveries, and high-quality customer service in a small, supportive team environment.

Qualifications

• Previous experience within administration, customer service, supply chain, or an office-based environment.
• Excellent communication skills and the ability to build positive relationships with customers and colleagues.
• Experience in order processing or supply chain administration would be advantageous.

Responsibilities

• Process customer orders and invoices through the company's in-house ordering system, ensuring pricing, quantities, and credit limits are correct.
• Respond to customer enquiries via telephone and email with a professional, efficient service.
• Liaise with manufacturing partners regarding orders, acknowledgements, and customer requirements.
• Investigate and resolve customer complaints, providing solutions and ensuring follow-through.
• Maintain accurate customer and supplier records, documentation, and filing systems.
• Follow company policies and service standards.
• Assist with office projects and additional customer-related duties as required.
• Support and demonstrate company values in daily activities.
• Ensure activities comply with Quality & Food Safety requirements.

Skills

Communication skills

Organisational skills

Customer-focused

Multitasking

Professional approach

Tools

Microsoft Office

In-house ordering system

Job description

Clockwork Organisation Ltd t/a Travail Employment is seeking a Customer Supply Chain Administrator in Chirk, Wales. This part-time, temporary position offers a clear path to permanent opportunities for the right candidate and involves supporting a busy supply chain and customer service team.

You will handle order processing, inquiries, and record-keeping while ensuring accurate pricing, timely deliveries, and high-quality customer service in a small, supportive team environment.