Part-Time Customer Service Specialist — Varied, Team-Driven

Wmjobs; Pershore; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Excellent pension

Annual leave

Training programme

Onsite nursery

Gym membership

Health & wellbeing support

Cycle to Work

Employee discounts

Job summary

Wychavon District Council in Pershore is seeking a Customer Service Adviser to join our friendly team. This role covers 28.2 hours over four days on a permanent contract, handling a variety of enquiries at our Contact Centres in Pershore, Droitwich and Evesham.

You will need enthusiasm for helping residents, good oral and written communication, the ability to stay calm under pressure, and to work well in a team.

Qualifications

• Be enthusiastic about helping a diverse range of residents and customers.
• Have effective oral and written communication skills.
• Demonstrate an ability to keep calm under pressure.

Responsibilities

• Handle a variety of enquiries at our Contact Centres in Pershore, Droitwich and Evesham.
• Collaborate with colleagues across topics and departments to provide consistent service.

Skills

Enthusiasm for residents

Communication skills

Stays calm under pressure

Team player

Job description

Wychavon District Council in Pershore is seeking a Customer Service Adviser to join our friendly team. This role covers 28.2 hours over four days on a permanent contract, handling a variety of enquiries at our Contact Centres in Pershore, Droitwich and Evesham.

You will need enthusiasm for helping residents, good oral and written communication, the ability to stay calm under pressure, and to work well in a team.