Part-Time Customer Service & Returns Specialist

The Range; Brynmawr; On-site; GBP 12,000 - 15,000; Part time

Job summary

The Range is seeking a friendly Customer Service Assistant to join our Brynmawr store on a part-time basis. You will be the first point of contact for customers, delivering helpful information and ensuring a positive shopping experience at Lakeside Retail Park.

Key tasks include answering enquiries, assisting with returns, processing till transactions and working as part of a team to resolve problems quickly and politely.

Qualifications

• Willingness to provide the best customer service experience.
• Problem-solving skills and ability to think quickly.
• Ability to follow instructions, work as a team and take initiative.

Responsibilities

• Answering customer enquiries.
• Giving information and helping to solve customer problems.
• Being the first point of contact for dealing with returned goods.
• Processing till transactions.
• Ensuring the customer experience is positive.

Skills

Customer service

Problem-solving

Teamwork

Initiative

Communication

Job description

The Range is seeking a friendly Customer Service Assistant to join our Brynmawr store on a part-time basis. You will be the first point of contact for customers, delivering helpful information and ensuring a positive shopping experience at Lakeside Retail Park.

Key tasks include answering enquiries, assisting with returns, processing till transactions and working as part of a team to resolve problems quickly and politely.