Part-Time Frontline Customer Experience Champion

The Range; Highweek; On-site; GBP 12,000 - 15,000; Part time

Job summary

The Range is seeking a part-time Customer Service Assistant to be the face of our store, delivering excellent service and representing The Range as a unique one-stop shopping experience. You will greet customers, handle enquiries, and support a positive store environment.

Responsibilities include answering questions, guiding customers, processing till transactions, and assisting with returns. A friendly, patient demeanor and good team collaboration are essential for success.

Qualifications

• Experience delivering excellent customer service.
• Ability to think quickly and solve problems.
• Polite, approachable and calm under pressure.

Responsibilities

• Answering customer enquiries.
• Providing information and helping solve problems.
• First point of contact for handling returns.
• Processing till transactions.
• Ensuring the customer's experience is positive.

Skills

Customer service

Communication

Problem solving

Teamwork

POS knowledge

Tools

POS system

Job description

The Range is seeking a part-time Customer Service Assistant to be the face of our store, delivering excellent service and representing The Range as a unique one-stop shopping experience. You will greet customers, handle enquiries, and support a positive store environment.

Responsibilities include answering questions, guiding customers, processing till transactions, and assisting with returns. A friendly, patient demeanor and good team collaboration are essential for success.