Customer Service Assistant - Part Time

The Range; Brynmawr; Sur place; GBP 12 000 - 15 000; Temps partiel

Résumé du poste

The Range is seeking a friendly Customer Service Assistant to join our Brynmawr store on a part-time basis. You will be the first point of contact for customers, delivering helpful information and ensuring a positive shopping experience at Lakeside Retail Park.

Key tasks include answering enquiries, assisting with returns, processing till transactions and working as part of a team to resolve problems quickly and politely.

Qualifications

• Willingness to provide the best customer service experience.
• Problem-solving skills and ability to think quickly.
• Ability to follow instructions, work as a team and take initiative.

Responsabilités

• Answering customer enquiries.
• Giving information and helping to solve customer problems.
• Being the first point of contact for dealing with returned goods.
• Processing till transactions.
• Ensuring the customer experience is positive.

Connaissances

Customer service

Problem-solving

Teamwork

Initiative

Communication

Description du poste

Customer Service Assistant - Part Time
UNITS 2 & 3A, Lakeside Retail Park, Nantyglo, Brynmawr, Gwent, NP23 4SL

As a result of our expansion plans and our continued ongoing success we are looking to appoint a part time Customer Service Assistant. In this role you will be the face of The Range delivering great service and promoting The Range as a unique one-stop shopping experience. In this role you will be the face of The Range as the first point of contact a customer has with our Store, so it is essential that you are able to create a good first impression. You will need to be polite and approachable, confident and have the ability to remain patient and calm in difficult situations.

What are we looking for? To be successful in this role, you must be willing to provide the very best customer service experience to our customers. Problem-solving skills and having the ability to think quickly, follow instructions, work as a team and work on initiative are also desirable skills for the role.

• Answering customer enquiries.
• Giving information and helping to solve customer problems.
• Being the first point of contact for dealing with returned goods.
• Processing till transactions
• Making sure that the customer's experience is a positive one.

Why The Range?

Working for The Range is no ordinary job. We are a Sunday Times Top Track 100 company and one of the UK's fastest growing retailers. Much of this success is thanks to our talented and passionate teams. From retail opportunities nationwide to innovative roles in our Head Office and fulfilment positions at our state of the art distribution centres, you’re sure to find the role to match your skills and your ambition. People are at the heart of our retail concept, and we want to invest in our staff and make the future extraordinary.