Part Time Seasonal Customer Service Assistant

The Range; York and North Yorkshire; Sur place; GBP 12 000 - 17 000; Temps partiel

Résumé du poste

The Range in York is recruiting a Part Time Seasonal Customer Service Assistant to support our store during the busy festive period. You will be the first point of contact for customers, delivering a friendly, helpful service and processing till transactions with a smile.

You should enjoy a fast-paced retail environment, be polite and approachable, and work well in a team, with the initiative to handle tasks as needed during peak times.

Qualifications

• Experience in fast-paced retail environments.
• Polite, approachable and customer-focused.
• Ability to stay calm, think quickly and follow instructions.
• Willingness to work as part of a team and take initiative.

Responsabilités

• Answering customer enquiries.
• Providing information and helping solve problems.
• First point of contact for returns processing.
• Processing till transactions.
• Ensuring a positive customer experience.

Connaissances

Customer service

Communication

Teamwork

Problem-solving

Outils

POS system

Description du poste

Part Time Seasonal Customer Service Assistant

The Range, Jockey Lane, York, North Yorkshire, YO32 9NE Be part of the festive magic at The Range this season. We are currently recruiting part time Customer Service Assistants to help us at our busiest time of year.

What we are looking for?

To be successful in this role you will love working in a fast-paced retail environment and must be willing to give the very best customer service experience to our customers. As a Customer Service Assistant you will often be the first point of contact a customer has with our Store, so it is essential that you are able to create a good first impressions. You will need to be polite and approachable, confident and have the ability to remain patient and calm in difficult situations. Problem-solving skills and having the ability to think quickly, follow instructions, work as a team and work on initiative are also desirable skills for the role.

The role of a Customer Service Assistant will include a combination of the following tasks:

• Answering customer enquiries.
• Giving information and helping to solve customer problems.
• Being the first point of contact for dealing with returned goods.
• Processing till transactions
• Making sure that the customer's experience is a positive one.

Your day will be varied, from delivering service with a smile at the till to engaging with customers to help them find their ideal products. You will need to have to have a flexible approach as there will be times when you will be supporting other areas of the Store to meet the business needs.

Why The Range?

Working for The Range is no ordinary job. We are a Sunday Times Top Track 100 company and one of the UK’s fastest growing retailers. Much of this success is thanks to our talented and passionate teams. From retail opportunities nationwide to innovative roles in our Head Office and fulfilment positions at our state of the art distribution centres, you’re sure to find the role to match your skills and your ambition. People are at the heart of our retail concept, and we want to invest in our staff and make the future extraordinary.