Part-Time Customer Experience Associate

The Range; Dorchester; On-site; GBP 12,000 - 15,000; Part time

Job summary

The Range is seeking a part-time Customer Service Assistant at Great Western Industrial Centre, Dorchester. You will be the face of The Range, delivering great service and promoting the store as a unique one-stop shopping experience.

You should be polite, approachable and able to remain calm in challenging situations. Your day will include answering enquiries, providing information, helping to solve problems, handling returns, processing till transactions and ensuring a positive customer

Qualifications

• Problem-solving skills desirable.
• Ability to follow instructions and work as part of a team.
• Polite and approachable communication is important.
• Ability to remain patient and calm in difficult situations.

Responsibilities

• Answering customer enquiries.
• Giving information and helping to solve customer problems.
• Being the first point of contact for dealing with returned goods.
• Processing till transactions.
• Ensuring the customer's experience is positive and memorable.

Skills

Problem-solving

Teamwork

Calm under pressure

Communication

Following instructions

Job description

The Range is seeking a part-time Customer Service Assistant at Great Western Industrial Centre, Dorchester. You will be the face of The Range, delivering great service and promoting the store as a unique one-stop shopping experience.

You should be polite, approachable and able to remain calm in challenging situations. Your day will include answering enquiries, providing information, helping to solve problems, handling returns, processing till transactions and ensuring a positive customer