Part-Time Customer Service & Procurement Lead (4h/day, Hybrid)

9 2 3 JOBS Limited; Cumnor; Hybrid; GBP 27,000 - 33,000; Part time

Benefits offered by this job

Daily flexibility

Great Cumnor location

Hybrid work model

Career progression

Empowering culture

Job summary

9 2 3 JOBS Limited in the United Kingdom is seeking a part-time Customer Service and Procurement Executive to own quoting, procurement, and renewal workflows. This role blends administrative precision with warm client communication and day-to-day flexibility from day one.

Based in Cumnor, Oxfordshire, the hybrid position offers four hours per day within a structured week, with on-site work in Cumnor and occasional remote options after training.

Qualifications

• GCSEs in English and Mathematics.
• Experience in quoting, order processing, procurement, or commercial customer support is desirable.
• Familiarity with distributor/supplier portals or MSP environments is a plus.
• Strong administrative responsibility and client account management experience.

Responsibilities

• Own and monitor the incoming quote inbox and log requests within 24 hours.
• Create hardware, software and licensing quotes using supplier portals and Excel.
• Maintain proactive client communication via phone, email, and Teams.
• Place, track and manage supplier orders from confirmation to delivery.
• Monitor renewals and conduct regular account health calls with client contacts.
• Record outcomes and keep daily pipeline updates for visibility.

Skills

Communication

Relationship Building

Numerical Aptitude

Organizational Skills

Cross-Functional Collaboration

Education

GCSEs (English & Maths)

Tools

Excel

Outlook

CRM/PSA software

Job description

9 2 3 JOBS Limited in the United Kingdom is seeking a part-time Customer Service and Procurement Executive to own quoting, procurement, and renewal workflows. This role blends administrative precision with warm client communication and day-to-day flexibility from day one.

Based in Cumnor, Oxfordshire, the hybrid position offers four hours per day within a structured week, with on-site work in Cumnor and occasional remote options after training.