Hybrid Part-Time Procurement & Customer Service Lead

9-2-3 Jobs Limited; South Oxfordshire; Hybrid; GBP 27,000 - 33,000; Part time

Benefits offered by this job

Daily flexibility

Great Cumnor Location

Hybrid on-site with occasional remote

Career progression

Empowering culture

Salary £30,000 pro rata

Job summary

9-2-3 Jobs Limited partners with an IT services consultancy in Cumnor, Oxford to recruit a Customer Service and Procurement Executive. You will own quoting, procurement, and renewal workflows, combining admin precision with proactive client communication and supplier relationship management.

This part-time role offers a four-hour day, with on-site work in Cumnor and occasional remote options after training.

Qualifications

• GCSEs in English and Mathematics.
• Experience in quoting, order processing, procurement, or commercial customer support is desirable.
• Familiarity with distributor portals or exposure to IT services/MSP/consultancy is a plus.
• Administrative responsibility, client account management, or supply chain coordination welcomed.

Responsibilities

• Own and monitor the quote inbox and log requests within 24 hours.
• Create accurate quotes using supplier portals and Excel; sign-off with Technical team.
• Communicate with clients via phone, email, and Teams throughout the process.
• Place and track orders with suppliers to maintain delivery timelines.
• Monitor renewals and perform regular account health checks with purchasing contacts.
• Record outcomes and maintain daily pipeline updates for visibility.

Skills

Communication & relationship building

Numerical aptitude

Technical proficiency

Organization & time management

Cross-functional collaboration

Education

GCSEs in English and Mathematics

Tools

Microsoft Excel

Outlook

CRM/PSA software

Job description

9-2-3 Jobs Limited partners with an IT services consultancy in Cumnor, Oxford to recruit a Customer Service and Procurement Executive. You will own quoting, procurement, and renewal workflows, combining admin precision with proactive client communication and supplier relationship management.

This part-time role offers a four-hour day, with on-site work in Cumnor and occasional remote options after training.