Part Time - Customer Service Advisor

Pertemps Bond; Tamworth; Vor Ort; GBP 12.000 - 18.000; Teilzeit

Zusammenfassung

Pertemps Bond is seeking an experienced customer service clerk for a 12-month maternity contract starting November 2026 on-site near Tamworth. The role is 22.5 hours per week, either three full days or four short days, with no hybrid working.

You will handle customer enquiries, process orders, check stock, and notify delivery dates to the relevant teams. You will maintain the customer database with accurate contacts and order records, follow service procedures, and work to agreed SLAs.

Qualifikationen

• Experienced in handling customer inquiries and orders.
• Strong attention to detail and data entry accuracy.
• Ability to communicate clearly with customers and internal teams.

Aufgaben

• Respond to customer enquiries and enter/process orders.
• Check stock availability and notify delivery dates to relevant teams.
• Maintain professionalism and accuracy in all interactions.
• Update customer database with accurate contacts and order records.
• Follow service procedures and work to agreed service level agreements.

Kenntnisse

Customer service

Order processing

Stock checks

Data entry

Communication

Jobbeschreibung

Starting in November 2026 - Part time opportunity - 12 month maternity contract .

I am working with a prestigious customer who are based on the outskirts of Tamworth ( Transport / car needed) who boasts an impressive catalogue of bespoke products to businesses all over the UK.

This is a part time role - 22.5 hours per week, either 3 full days ( Monday, Tuesday & Wednesday) or 4 short days Monday to Thursday -

Please note this is an on-site position - NO HYBRID

Working in a vibrant and bubbly team you will respond to customer enquiries, enter and process customer orders, check stock availability, notify customers of delivery dates and order requirements to relevant teams - maintaining professionalism and accuracy at all times.

In addition you will maintain the customer database with accurate contacts order records, follow service procedures and work to agreed service level agreements.

We are looking for experienced customer service clerks with previous order processing work history.

You will to possess first class customer service communication both verbal and written , have strong attention to detail with the ability to organise and prioritise your workload.

A customer centric role you need to be customer focused and willingness to learn products , systems and procedures.