Part-Time Customer Insight & Data Researcher

Vico Homes; Wakefield; On-site; GBP 17,000 - 25,000; Full time

Benefits offered by this job

26 days holiday

Extra birthday day off

Flexible working

Personal development opportunities

Health and wellbeing package

Vico Homes Rewards

Volunteering Scheme

Cycle to work and shopping platform

Job summary

Vico Homes is seeking a Customer Insight Assistant to join our Insight and Scrutiny Team within Strategic Services. The role is permanent, up to 18.5 hours per week, with the Head Office in Castleford.

You will engage with customers using various research methods, collect data, cleanse it, and present clear insights. You’ll work across the organisation to tailor analysis and create engaging reports, using our library of projects to inform decisions.

Qualifications

• Experience of collating statistics and interpreting data.
• Excellent problem-solving skills, initiative and attention to detail.
• Good written and verbal communication skills.
• An organised approach to project management.
• The ability to meet tight deadlines.

Responsibilities

• Conduct data collection for both quantitative and qualitative research using a mixture of research methods
• Input data from survey work and undertake data analysis using statistical software
• Creatively design reports and presentations which present the findings of the research
• Conduct regular data management activities to maintain databases.
• Provide support where required to the work of the customer led Vico Scrutiny Team (VST), co-ordinated by the Scrutiny Officer and Scrutiny Support Officer based within the Customer Insight and Scrutiny Team.

Skills

Statistics interpretation

Data analysis

Communication skills

Project management

Attention to deadlines

Job description

Vico Homes is seeking a Customer Insight Assistant to join our Insight and Scrutiny Team within Strategic Services. The role is permanent, up to 18.5 hours per week, with the Head Office in Castleford.

You will engage with customers using various research methods, collect data, cleanse it, and present clear insights. You’ll work across the organisation to tailor analysis and create engaging reports, using our library of projects to inform decisions.