Data & Insights Analyst: Customer Intelligence (Hybrid)

Impactive IT; Leeds; Hybrid; GBP 42,000 - 50,000; Full time

Job summary

Impactive IT in Leeds is seeking a Data & Insight Analyst to join our analytics team. You will work with customer, basket, and loyalty data to deliver high-impact insights that shape commercial and strategic decisions for clients.

The role requires 1-3 years of experience with customer data (retail/FMCG preferred), strong SQL skills, and the ability to translate data into clear findings. Hybrid working with 2 days in the office, Leeds.

Qualifications

• 1-3 years’ experience working with customer data (Retail or FMCG experience highly desirable)
• Hands-on experience extracting, manipulating, and working with large datasets
• Ability to translate complex data into clear, actionable insights and recommendations
• A self-motivated approach with strong communication skills and the ability to work effectively with stakeholders and wider teams

Responsibilities

• Translating data into clear and coherent customer insights
• Storytelling insights & outputs through well-structured slide decks with clear actions and recommendations for clients
• Support both tactical and strategic initiatives to help unlock value from client data
• Ensure high standards of data quality through strong QC and reconciliation processes
• Collaborate closely with internal teams, supporting on insight delivery and analytical work where required

Skills

SQL

Python

Excel

Stakeholder management

Job description

Impactive IT in Leeds is seeking a Data & Insight Analyst to join our analytics team. You will work with customer, basket, and loyalty data to deliver high-impact insights that shape commercial and strategic decisions for clients.

The role requires 1-3 years of experience with customer data (retail/FMCG preferred), strong SQL skills, and the ability to translate data into clear findings. Hybrid working with 2 days in the office, Leeds.