Part-Time Customer Experience Centre Manager

Regus; Wigan; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Incentives

Sociable hours

Job summary

Regus is seeking a Part-time Customer Services Manager to oversee the day-to-day running of a centre with 20+ hours per week. You’ll have autonomy and the resources to run it like your own business, covering on-site management, problem-solving, tours for prospective customers and upselling to existing customers.

You will be part of a global organisation, focusing on delivering world-class service with incentives and sociable hours.

Qualifications

• Experience delivering against targets while leading a small team.
• Experience running a flexible workspace centre, store, restaurant or similar with strong customer focus.

Responsibilities

• Manage anything and everything on site.
• Rise to challenges and solve problems.
• Give tours to prospective customers.
• Upsell to existing customers.
• Ensure customers receive world-class service.

Skills

Customer service

Team leadership

Upselling

Target orientation

Job description

Regus is seeking a Part-time Customer Services Manager to oversee the day-to-day running of a centre with 20+ hours per week. You’ll have autonomy and the resources to run it like your own business, covering on-site management, problem-solving, tours for prospective customers and upselling to existing customers.

You will be part of a global organisation, focusing on delivering world-class service with incentives and sociable hours.