Part-Time Customer Experience Advisor | Hybrid

South Lakes Housing; Kendal; Hybrid; GBP 24,000 - 30,000; Part time

Benefits offered by this job

Hybrid working

SHPS pension

Simply health

Annual leave 26 days + 8 bank holidays

Family friendly benefits

Job summary

South Lakes Housing in Kendal is seeking a Customer Services Advisor on a part-time basis (30 hours per week). You will respond to customer enquiries in a friendly, helpful way and promote access to our digital services, acting as the first point of contact.

Hybrid working supports wellbeing and productivity. The role offers a salary up to £26,905 pro-rata with a benefits package worth up to £3,000 pro-rata, and 26 days plus 8 bank holidays leave (pro-rata).

Qualifications

• You will be the first point of contact for customers and respond to enquiries.
• You will promote and support customers to access digital services.

Responsibilities

• Respond to customer enquiries in a friendly and helpful manner.
• Promote and support customers to access digital services.

Job description

South Lakes Housing in Kendal is seeking a Customer Services Advisor on a part-time basis (30 hours per week). You will respond to customer enquiries in a friendly, helpful way and promote access to our digital services, acting as the first point of contact.

Hybrid working supports wellbeing and productivity. The role offers a salary up to £26,905 pro-rata with a benefits package worth up to £3,000 pro-rata, and 26 days plus 8 bank holidays leave (pro-rata).