Part Time Collections Advisor

www.topfinancialjobs.co.uk - Jobboard; Birmingham; On-site; GBP 18,000 - 30,000; Part time

Job summary

A leading provider of student accommodation across the UK is seeking a Temporary Part Time Collections Advisor in Birmingham. This role focuses on building relationships with residents to ensure a smooth collections process. Ideal for someone with customer service experience and great communication skills, offering 12 hours of work per week on weekends.

Qualifications

• Proven experience in customer service, credit control or equivalent.
• Friendly and approachable demeanor with an aptitude for building relationships.

Responsibilities

• Chasing guarantor documents to secure bookings.
• Outbound calling to Customers regarding first payments.
• Supporting property team with administrative requirements.

Skills

Customer service

Communication skills

Time management

Job description

Temporary Part Time Collections Advisor

Birmingham, B1

PAYE - £14.50 p/h - WEEKENDS ONLY - 12 Hours p/w

Interview Date: W/C 30th June 2025

Start Date: 14th July 2025

End Date: 30th September 2025

My client, a leader provider of student accommodation across the UK, is looking for an diligent collections advisor to join their team on temporary basis.

Your ability to build relationships with residents is crucial in finding a positive resolution for both parties. This is a fantastic opportunity for someone to join a successful and growing company in an influential industry.

Duties:

• Chasing guarantor documents to secure bookings and updating booking status accordingly
• Outbound calling to Customers regarding first payments
• Supporting property team with administrative requirements
• Collaborate with internal teams to create resolution
• Dealing with each customer with discretion
• Updating details on the system

What you need:

• Proven experience in customer service, credit control or equivalent
• Friendly and approachable demeanour with an apt for building relationships
• Great customer service and communication skills
• Excellent time management

We strive to provide the best quality to our client so if you believe you would be a great asset to the team, please apply now by submitting your cv

(RitzRecEmpBus)