Part-time Client Services Executive

Confidential; Harlow; On-site; GBP 19,000 - 28,000; Part time

Benefits offered by this job

Free parking

On-site parking

Job summary

Confidential is recruiting a Part-Time Client Services Executive in Harlow, Essex. The role combines sales, account management and customer service, with 25 hours per week and flexible hours between 8:15am and 4:45pm.

Salary is 17.07 per hour plus company benefits, with opportunities to build relationships and generate new business. The successful candidate will identify prospects, contact clients by phone and email, manage the sales process, grow key accounts and provide excellent service to

Qualifications

• Experience in sales, telemarketing, customer service or account management.
• Strong track record of generating and closing new business.
• Excellent communication and relationship-building skills.
• Confidence speaking with customers and prospective clients.
• Positive, resilient and target-driven approach.
• Strong organisational and IT skills, including Microsoft Office.
• The ability to work independently and manage your own workload.

Responsibilities

• Identify and develop new business opportunities.
• Proactively contact prospective clients by telephone and email.
• Manage the sales process from lead generation through to conversion.
• Build and maintain strong client relationships.
• Develop and grow existing key accounts.
• Handle customer enquiries, orders, returns and complaints.
• Promote products and services to new and existing customers.
• Maintain accurate customer records and sales information.
• Research new markets and identify potential opportunities.
• Support the wider Customer Services team when required.

Skills

Sales experience

Telemarketing

Customer service

Account management

Relationship building

Organisational skills

Microsoft Office

Independent worker

Job description

Part-Time Client Services Executive

Location: Harlow, Essex
Hours: 25 hours per week, Monday to Friday
Working hours: Flexible between 8:15am and 4:45pm
Salary: 17.07 per hour + company benefits

We are currently recruiting for a Part-Time Client Services Executive to join a successful and growing business in Harlow.

This is a varied role combining sales, account management and customer service, ideal for someone who enjoys building relationships, generating new business and providing excellent service to existing clients.

The Role

• Identify and develop new business opportunities
• Proactively contact prospective clients by telephone and email
• Manage the sales process from lead generation through to conversion
• Build and maintain strong client relationships
• Develop and grow existing key accounts
• Handle customer enquiries, orders, returns and complaints
• Promote products and services to new and existing customers
• Maintain accurate customer records and sales information
• Research new markets and identify potential opportunities
• Support the wider Customer Services team when required

About You

• Proven experience in sales, telemarketing, customer service or account management
• A strong track record of generating and closing new business
• Excellent communication and relationship-building skills
• Confidence speaking with customers and prospective clients
• A positive, resilient and target-driven approach
• Strong organisational and IT skills, including Microsoft Office
• The ability to work independently and manage your own workload

E-commerce experience would be desirable but is not essential.

This is a great opportunity for an experienced sales or customer service professional looking for a part-time role with flexible working hours, joining a well-established business with a friendly and entrepreneurial environment.

Benefits:

• Free parking
• On-site parking