Part-time Client Services Executive

Staff Partners; Essex; On-site; GBP 21,000 - 24,000; Part time

Benefits offered by this job

Free parking

On-site parking

Job summary

Staff Partners in Harlow, Essex is seeking a Part-Time Client Services Executive to join our growing team. The role combines sales, account management and customer service, with 25 hours per week and flexible hours between 8:15am and 4:45pm, based in our Harlow office.

The ideal candidate will have experience in sales or customer service, excellent communication skills, and the ability to manage multiple tasks with a positive, proactive approach. E-commerce experience is a plus but not essential.

Qualifications

• Proven experience in sales, telemarketing, customer service or account management.
• Strong track record of generating and closing new business.
• Excellent communication and relationship-building skills.

Responsibilities

• Identify and develop new business opportunities
• Proactively contact prospective clients by telephone and email
• Manage the sales process from lead generation through to conversion
• Build and maintain strong client relationships
• Develop and grow existing key accounts
• Handle customer enquiries, orders, returns and complaints
• Promote products and services to new and existing customers
• Maintain accurate customer records and sales information
• Research new markets and identify potential opportunities
• Support the wider Customer Services team when required

Skills

Sales experience

Telemarketing

Customer service

Account management

Great communication

IT skills

Tools

Microsoft Office

Job description

Part-Time Client Services Executive

Location: Harlow, Essex
Hours: 25 hours per week, Monday to Friday
Working hours: Flexible between 8:15am and 4:45pm
Salary: 17.07 per hour + company benefits

We are currently recruiting for a Part-Time Client Services Executive to join a successful and growing business in Harlow.

This is a varied role combining sales, account management and customer service, ideal for someone who enjoys building relationships, generating new business and providing excellent service to existing clients.

The Role

• Identify and develop new business opportunities
• Proactively contact prospective clients by telephone and email
• Manage the sales process from lead generation through to conversion
• Build and maintain strong client relationships
• Develop and grow existing key accounts
• Handle customer enquiries, orders, returns and complaints
• Promote products and services to new and existing customers
• Maintain accurate customer records and sales information
• Research new markets and identify potential opportunities
• Support the wider Customer Services team when required

About You

We are looking for someone with:

• Proven experience in sales, telemarketing, customer service or account management
• A strong track record of generating and closing new business
• Excellent communication and relationship-building skills
• Confidence speaking with customers and prospective clients
• A positive, resilient and target-driven approach
• Strong organisational and IT skills, including Microsoft Office
• The ability to work independently and manage your own workload

E-commerce experience would be desirable but is not essential.

This is a great opportunity for an experienced sales or customer service professional looking for a part-time role with flexible working hours, joining a well-established business with a friendly and entrepreneurial environment.

Benefits

• Free parking
• On-site parking