Part-Time Care Coordinator: Lead Local Care & Growth

Helping Hands Homecare; Eddington; On-site; GBP 15,000 - 16,000; Part time

Benefits offered by this job

25 days’ annual leave (rising to 26)

Blue Light Card discounts

Employee assistance programme

Support with qualifications

Refer-a-friend bonus

Job summary

Helping Hands Homecare in Hungerford is seeking a Part‑Time Care Coordinator (20 hours per week) to support carers, customers and the wider community. You’ll help plan visits, ensure staff are supported and maintain a high standard of care across the local area.

You’ll work closely with the Branch Care Manager, have strong communication and decision‑making skills, and contribute to delivering exceptional customer service.

Qualifications

• A Level 3 Diploma in Adult Care (or willingness to work towards it).
• Experience in the care sector, ideally in a supervisory role.
• A good understanding of CQC/CIW regulatory standards and best practice.
• A full UK driving licence and access to your own vehicle.
• Strong communication skills, confidence in decision‑making and a supportive, people‑first approach.

Responsibilities

• Support your Branch Care Manager to deliver exceptional care across your local area.
• Allocate carers effectively so customers receive consistent, high-quality support.
• Complete supervisions and observations on time, helping carers grow and maintain great practice.
• Help recruit and onboard new carers, strengthening the branch’s capacity and community impact.
• Review and update care plans so they reflect each customer’s needs, preferences and wellbeing.
• Look for opportunities to grow the branch, supporting local engagement and commercial activity.
• Champion brilliant customer service, ensuring every interaction feels considered and kind.

Skills

Communication skills

Decision making

People-oriented

Customer service

Driving license

Education

A Level 3 Diploma in Adult Care

Job description

Helping Hands Homecare in Hungerford is seeking a Part‑Time Care Coordinator (20 hours per week) to support carers, customers and the wider community. You’ll help plan visits, ensure staff are supported and maintain a high standard of care across the local area.

You’ll work closely with the Branch Care Manager, have strong communication and decision‑making skills, and contribute to delivering exceptional customer service.