Care Coordinator: Elevate Care & Local Community Impact

Helping Hands Homecare; Poole; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave

Blue Light Card discounts

Employee assistance programme

Support with nationally recognised; on

Refer-a-friend bonus scheme

Inclusive culture

Job summary

Helping Hands Homecare in Poole is seeking a dedicated Care Coordinator to keep extraordinary care running smoothly. You’ll work closely with the Branch Care Manager to support carers, customers and the wider community, ensuring visits are well-planned and that every customer receives reliable care.

You’ll recruit, supervise and mentor carers, review care plans, and look for opportunities to grow the branch with a friendly, inclusive culture that values people first.

Qualifications

• Experience in the care sector, ideally in a supervisory role.
• Strong understanding of regulatory standards (CQC/CIW).
• Full UK driving licence with access to own vehicle.

Responsibilities

• Support Branch Care Manager to deliver exceptional care across the local area.
• Allocate carers to ensure consistent, high-quality support.
• Complete supervisions and observations on time to grow carers' practice.
• Recruit and onboard new carers to strengthen branch capacity.
• Review and update care plans reflecting customers' needs and wellbeing.
• Look for opportunities to grow the branch and engage with the community.
• Champion brilliant customer service with a kind, thoughtful approach.

Skills

Communication

Decision-making

People-first approach

Education

Level 3 Diploma in Adult Care

Job description

Helping Hands Homecare in Poole is seeking a dedicated Care Coordinator to keep extraordinary care running smoothly. You’ll work closely with the Branch Care Manager to support carers, customers and the wider community, ensuring visits are well-planned and that every customer receives reliable care.

You’ll recruit, supervise and mentor carers, review care plans, and look for opportunities to grow the branch with a friendly, inclusive culture that values people first.