Optics Administrator & Scheduler for Home Visits

Specsavers; Nottingham; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Salary package

37.5 hours weekly

28 days holiday

Birthday day off

Specsavers Perks Scheme

WeCare Support

Headspace App

Eyecare and hearcare discounts

Job summary

Specsavers in Nottingham is looking for an Administrator/Scheduler for our Home Visits service. You will manage admin and clinic scheduling, handle appointment bookings, and support the Home Visits team to deliver care.

The role requires optics experience, strong communication, and the ability to plan routes and manage a busy workload, with NHS patient information handling and excellent customer service. Based at our Home Visits office at Lawmax House, 30-32 Nottingha Road, Stapleford, NG9 8AA.

Qualifications

• Previous route planning, appointment setting or scheduling experience is desired.
• Previous administration experience is essential.
• Previous Optics experience is essential.
• Able to manage a busy workload and prioritise conflicting deadlines.
• Call centre, office experience and customer service skills are desired.

Responsibilities

• Take incoming calls and make outbound calls to customers.
• Update customer files and maintain accurate records.
• Coordinate admin tasks and clinic scheduling for Home Visits.
• Assist the clinical team as they deliver clinics across the region.

Skills

Optics experience

Administration experience

Call centre experience

Job description

Specsavers in Nottingham is looking for an Administrator/Scheduler for our Home Visits service. You will manage admin and clinic scheduling, handle appointment bookings, and support the Home Visits team to deliver care.

The role requires optics experience, strong communication, and the ability to plan routes and manage a busy workload, with NHS patient information handling and excellent customer service. Based at our Home Visits office at Lawmax House, 30-32 Nottingha Road, Stapleford, NG9 8AA.