Part-Time Scheduler & Admin for Home Visits (Audiology)

Specsavers Norge; Chatham; Hybrid; GBP 11,000 - 16,000; Part time

Benefits offered by this job

28 days leave pro rata

Birthday as an additional paid day off

Specsavers Perks Scheme

WeCare Support

Headspace App

Job summary

Specsavers is seeking a Part-Time Scheduler/Administrator in Chatham to manage clinic scheduling and appointment bookings for the Home Visits Audiology team. The role includes updating customer files, handling high call volumes, and supporting the Optical Home Visits service as required.

Ideal candidates will have audiology knowledge or experience, strong time management, and the ability to work at pace with conflicting deadlines while maintaining excellent customer service.

Qualifications

• Previous route planning, appointment setting or scheduling and administration experience is essential.

Responsibilities

• Schedule and book appointments for the Home Visits Audiology team.
• Perform administrative duties including updating customer files with accuracy.
• Handle a high volume of incoming calls and make outbound calls to customers.
• Liaise with the team and external parties as clinics travel across the region.
• Support Optical Home Visits calls when needed.

Skills

Route planning

Appointment setting

Scheduling

Administration

Call centre

Customer service

Job description

Specsavers is seeking a Part-Time Scheduler/Administrator in Chatham to manage clinic scheduling and appointment bookings for the Home Visits Audiology team. The role includes updating customer files, handling high call volumes, and supporting the Optical Home Visits service as required.

Ideal candidates will have audiology knowledge or experience, strong time management, and the ability to work at pace with conflicting deadlines while maintaining excellent customer service.