Part-Time Ambulatory Admissions Coordinator

Liverpool Women's NHS Foundation Trust; Liverpool; On-site; GBP 20,000 - 25,000; Part time

Job summary

Liverpool Women's NHS Foundation Trust is seeking an Ambulatory Coordinator to join the Admissions Team on a permanent, part-time basis (30 hours per week). The role involves managing consultant clinic diaries, coordinating theatre and ambulatory capacity, and analyzing PTL data to ensure proper scheduling and adherence to waiting time targets.

You will provide high-quality patient-facing and internal support across staff levels.

Qualifications

• GCSEs or equivalent required.
• NVQ 3 in customer care and admin or equivalent.
• Knowledge of MS Office, Excel and basic keyboard skills.

Responsibilities

• Take full responsibility for managing consultant clinic diaries and prioritising patients by waiting time targets and clinical urgency.
• Support Admissions Manager in scheduling complex theatre and ambulatory appointments and handle complaints and PALS enquiries.
• Analyse Patient Tracking List (PTL) data to ensure correct scheduling and data quality; carry out corrective actions where needed.
• Maintain and update clinicians' theatre lists following reviews, prioritising urgent cases and meeting national waiting time targets.
• Provide advice and information on procedures, appointments and clinic arrangements to staff within the division and service.

Skills

Excellent communication skills

Customer service orientation

Ability to work under pressure

Education

5 GCSEs or equivalent

NVQ 3 in customer care and business administration

ECDL

Tools

Meditech

MS Office

Excel

Job description

Liverpool Women's NHS Foundation Trust is seeking an Ambulatory Coordinator to join the Admissions Team on a permanent, part-time basis (30 hours per week). The role involves managing consultant clinic diaries, coordinating theatre and ambulatory capacity, and analyzing PTL data to ensure proper scheduling and adherence to waiting time targets.

You will provide high-quality patient-facing and internal support across staff levels.