Parking Supervisor: Lead Frontline Team

Parking Network BV; Manchester; Hybrid; GBP 27,000 - 33,000; Full time

Job summary

APCOA is seeking a Parking Supervisor in Prestwich to lead frontline teams, manage rostering and ensure high standards of customer service and safety. The role involves day-to-day car park operations, coaching staff, and driving KPI performance while maintaining compliance with procedures.

This full-time position offers a clear leadership path, requires a UK driving licence, and involves typical daytime hours with occasional weekend coverage to meet operational needs.

Qualifications

• Experience supervising frontline teams in a fast-paced environment.
• Strong communication and interpersonal skills for customer-focused service.
• Ability to plan staffing, rosters and site coverage efficiently.
• Knowledge of health and safety and compliance procedures.

Responsibilities

• Lead, coach and support frontline teams to achieve service KPIs.
• Coordinate staffing levels, rosters and site coverage.
• Conduct site inspections and performance checks for safety and presentation.
• Respond to incidents with timely escalation and resolution.
• Support inductions, coaching and performance management.

Skills

Supervisory experience

Customer service

Staff coordination

Communication

Time management

Health & safety

Problem solving

Job description

APCOA is seeking a Parking Supervisor in Prestwich to lead frontline teams, manage rostering and ensure high standards of customer service and safety. The role involves day-to-day car park operations, coaching staff, and driving KPI performance while maintaining compliance with procedures.

This full-time position offers a clear leadership path, requires a UK driving licence, and involves typical daytime hours with occasional weekend coverage to meet operational needs.