Outdoor Parking Enforcement Officer

APCOA PARKING UK; Walsall; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

20 days annual leave

8 bank holidays (pro rata)

Pension scheme

Uniform provided

Training and development

Salary £29,556.80 per annum

Job summary

APCOA Parking UK is seeking a Civil Enforcement Officer in Walsall. The role involves patrolling assigned areas to ensure parking rules are followed on public streets and in car parks, with duties including issuing PCNs and reporting issues.

You will work 40 hours per week, five days out of seven, 07:00–22:00 rota, and must hold a full UK driving licence. We offer leave, pension, and training opportunities.

Qualifications

• Good written and spoken English.
• Excellent customer service skills.
• Willing to work outside in all weather conditions.
• A full UK driving licence.

Responsibilities

• Enforce on-street parking policies and issue Penalty Charge Notices.
• Record defects in street furniture and report suspicious vehicles.
• Represent APCOA Parking UK by providing advice on parking-related matters.
• Operate radio and HHCT equipment according to procedures.
• Attend hearings to give endorsing material for contested PCNs.
• Report all issues and PENs issued to your supervisor after each shift.

Skills

English proficiency

Customer service

Outdoor work

Full UK driving licence

Job description

APCOA Parking UK is seeking a Civil Enforcement Officer in Walsall. The role involves patrolling assigned areas to ensure parking rules are followed on public streets and in car parks, with duties including issuing PCNs and reporting issues.

You will work 40 hours per week, five days out of seven, 07:00–22:00 rota, and must hold a full UK driving licence. We offer leave, pension, and training opportunities.