Parking Enforcement Officer – Patrol, Penalties & Hearings

The Methodist Church in Britain; Bournemouth; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Enhanced Pay & Reward package

Defined pay band with progression

Training provided for role

Job summary

BCP Council is seeking a Parking Civil Enforcement Officer to patrol streets and car parks across the borough, issuing penalty charge notices and gathering evidence for hearings. The role requires a valid UK manual driving licence and the right to work in the UK, with shifts covering 07:00 to 23:59 on seven days including weekends.

You will be trained to drive a council vehicle and use handheld equipment, and you may act as relief for other parking posts.

Qualifications

• Experience of dealing with people face to face.
• Ability to write brief reports and accurately record information relevant to a possible prosecution.
• Ability to exercise judgement and make decisions.
• Ability to communicate clearly verbally with members of the public.
• Commitment to maintaining the highest standards of behaviour.

Responsibilities

• Patrol the public highway, council streets and off-street car parks in shifts between 07:00 and 23:59, seven days a week.
• Enforce decriminalised parking regulations, including issuing penalty charge notices with handheld equipment.
• Provide affidavits and attend hearings as a witness for the adjudication service.
• Record parking contraventions with a digital camera.
• Check parking machines on site.
• Drive a council vehicle when required, including a moped after training.
• Sign for issued equipment and confirm it is in working order at the start of each patrol.
• Report defects in lines, signs, car parks and parking equipment, and make safe or notify the public of malfunctions.
• Assist with car park emergencies, mechanical or power failures, event-related abnormal usage, parking surveys and information notices.
• Act as relief for parking officers, cashiers or other car parking service posts.
• Report criminal activity, suspected stolen or abandoned vehicles and other relevant information seen on patrol.
• Undertake training and duties commensurate with grade, complying with council policy and statutory requirements.

Skills

Face-to-face communication

Report writing

Decision making

Public speaking

Customer service

Job description

BCP Council is seeking a Parking Civil Enforcement Officer to patrol streets and car parks across the borough, issuing penalty charge notices and gathering evidence for hearings. The role requires a valid UK manual driving licence and the right to work in the UK, with shifts covering 07:00 to 23:59 on seven days including weekends.

You will be trained to drive a council vehicle and use handheld equipment, and you may act as relief for other parking posts.