Parking Enforcement Officer (Part Time)

East Staffordshire Borough Council; Burton upon Trent; On-site; GBP 14,000 - 19,000; Part time

Job summary

East Staffordshire Borough Council is seeking two part-time Parking Enforcement Officers to patrol Council-owned car parks and ensure fair enforcement of parking rules across the borough. You will interact with the public, explain regulations, and record contraventions using handheld devices, with occasional attendance at court.

The role covers outdoor patrols, independent work with team support, and a focus on clear communication and professional conduct in all situations.

Qualifications

• You may already work in enforcement, a local authority, security, customer service or another public-facing role. What matters is that you can apply rules fairly, communicate clearly and remain professional when situations are challenging.

Responsibilities

• Patrol Council-owned car parks and issue Penalty Charge Notices when parking orders are contravened.
• Speak with members of the public, explain regulations and provide a calm, courteous and helpful service.
• Use a hand-held device to record information accurately, including photographs or video where required.
• Carry out basic maintenance and replenishment of pay-and-display machines and report defects or maintenance issues.
• Prepare records, witness statements and case files, and attend court when required.
• Work with colleagues, Council Members and partners including Staffordshire County Council and the Police when needed.

Skills

Communication skills

Observational skills

Calm professional in conflict

Independent & team work

IT skills / mobile tech

GCSE English & Maths C/4

Full driving licence

Outdoor patrols in all weather

Job description

Parking Enforcement Officer (x2 Part-Time Roles)

A visible, varied role that makes a difference across East Staffordshire.

Are you looking for a part-time role that gets you out from behind a desk? Join East Staffordshire Borough Council as a Parking Enforcement Officer and help keep our Council-owned car parks safe, accessible and fair for residents, businesses and visitors.

You will spend much of your time out in the borough, working independently while being supported by a team of five officers, including a supervisor. From helping customers understand parking rules to recording contraventions and reporting faults, every shift brings a different mix of practical tasks and public contact.

Why join us?

This role offers part-time hours, varied work, time outdoors and the chance to make a practical difference in your local area. You will build experience in customer service, enforcement, evidence gathering and partnership working in a role where sound judgement and good communication really matter.

What you’ll do:

• Patrol Council-owned car parks and issue Penalty Charge Notices when parking orders are contravened.
• Speak with members of the public, explain regulations and provide a calm, courteous and helpful service.
• Use a hand-held device to record information accurately, including photographs or video where required.
• Carry out basic maintenance and replenishment of pay-and-display machines and report defects or maintenance issues.
• Prepare records, witness statements and case files, and attend court when required.
• Work with colleagues, Council Members and partners including Staffordshire County Council and the Police when needed.

What you'll bring:

You may already work in enforcement, a local authority, security, customer service or another public-facing role. What matters is that you can apply rules fairly, communicate clearly and remain professional when situations are challenging.

• Strong communication and observational skills, with the ability to record information clearly and accurately.
• A calm, professional approach when managing conflict or challenging behaviour.
• The ability to work independently and as part of a team.
• Basic IT skills and confidence using mobile technology.
• GCSE Grade C/4 or equivalent in English and Maths.
• A full driving licence, as the role covers the whole of East Staffordshire Borough.
• The ability to undertake foot patrols, carry equipment and work outdoors in all weather conditions.

You will need relevant experience from a local-authority enforcement environment or a similar setting, experience of working with residents, community groups or the public, and an understanding of applicable law and practice. Parking-enforcement experience is welcomed, and a Civil Enforcement qualification, hand-held computer training or conflict-management training would be advantageous.

Hours and working pattern

18.5 hours per week on a rota providing cover between 7am and 8pm, Monday to Sunday. The rota includes weekends, Bank Holidays and the period between Christmas and New Year. The rota gives you a clear part-time commitment while offering variety across different days and times. Please consider whether the full operating window, including weekends and Bank Holidays, works for you before applying.

Closing date: Sunday 13 December 2026

Important information

• The successful applicant will be required to undertake a Basic Disclosure and Barring Service (DBS) check.
• Applicants must have the right to work in the UK at the time of application. The Council does not currently hold a sponsorship licence and cannot issue Certificates of Sponsorship.
• Candidates must disclose any family or close personal relationship with a Council Member or Officer when completing the application form.

East Staffordshire Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all staff and volunteers to share this commitment.

We are actively building diverse teams and welcome applications from everyone.

East Staffordshire Borough Council is a Disability ConfidentLeader.

Important Notes for Candidates:

Visa Sponsorship

As a smaller local authority, we do not currently hold a sponsorship licence. Therefore, we are unable to issue Certificates of Sponsorship. All applicants must have the right to work in the UK at the time of application as we are unable to support visa sponsorship.

Attached documents

Attached documents
PARKING ENFORCEMENT OFFICER JD (6).docx