Civil Enforcement Officer

Prism 7 Resourcing; Harlow; Presencial; GBP 18 000 - 26 000; Tempo integral

Resumo da oferta

Prism 7 Resourcing is seeking a Civil Enforcement Officer in Harlow, Essex, paying £15.97ph on a full-time temporary contract (initial 3 months with potential extension).

You will patrol streets and car parks, issuing Penalty Charge Notices and gathering evidence to support enforcement actions, while engaging with the public to maintain safe, accessible communities.

Qualificações

• Civil Enforcement Qualification
• Previous experience working within Civil Enforcement
• Full UK Manual Driving Licence
• Strong written and verbal communication skills
• Ability to work independently and make sound decisions in a public-facing environment
• Good literacy and numeracy skills
• Confident using handheld devices, cameras and mobile technology

Responsabilidades

• Patrol designated on-street and off-street parking locations.
• Enforce parking restrictions in line with local laws and procedures.
• Issue Penalty Charge Notices using handheld tech.
• Gather and record evidence with photos and notes.
• Educate motorists on parking regulations.
• Respond professionally to enquiries and complaints.
• Work with local authorities and partner agencies.
• Identify defects in road markings and signage.
• Maintain equipment and records.
• Attend hearings or court proceedings as required.
• Follow Health & Safety and Data Protection procedures.

Conhecimentos

Civil Enforcement Qualification

Full UK Manual Driving Licence

Strong written and verbalcommunication

Independent working

Literacy and numeracy

Handheld devices awareness

Ferramentas

Handheld enforcement devices

Descrição da oferta de emprego

Civil Enforcement Officer

Harlow, Essex

£15.97ph

Full-Time Temporary Contract (Initial 3 Months with Potential Extension)

Closing Date: Monday 16th November 2026

This is an exciting opportunity for experienced Civil Enforcement professionals who are passionate about making a visible difference within local communities. As a Civil Enforcement Officer, you will play a vital frontline role in ensuring parking regulations are upheld, roads remain safe and accessible, and residents, visitors and businesses can travel without unnecessary disruption.

Working independently across the Harlow and Epping Forest Districts and surrounding areas, you will be responsible for enforcing parking regulations fairly, professionally and consistently while serving as a positive representative of the North Essex Parking Partnership.

Working Hours

You will start and finish your shifts at Latton Bush, Southern Way, Harlow, working on a rota basis between:

• 07:30am - 7:00pm – hours can be negotiated, part-time options available
• 10.5-hour shifts per day (including a 1-hour lunch break)

The Role

As a Civil Enforcement Officer, no two days are the same. You'll spend the majority of your time patrolling streets, car parks and designated parking areas, engaging with members of the public and ensuring compliance with parking regulations.

You will be trusted to make informed decisions, remain calm under pressure and deliver a professional enforcement service that supports the safety and accessibility of local communities.

Key Responsibilities

• Patrol designated on-street and off-street parking locations across the North Essex Parking Partnership area.
• Enforce parking restrictions in line with the Traffic Management Act 2004, local Parking Orders and operational procedures.
• Assess parking contraventions and accurately issue Penalty Charge Notices (PCNs) using handheld enforcement technology.
• Gather and record evidence, including photographs and detailed notes, to support enforcement actions.
• Educate motorists and members of the public on parking regulations and restrictions.
• Respond professionally and confidently to enquiries, complaints and challenging situations.
• Work closely with local authorities, Police, PCSOs and other partner agencies when required.
• Identify and report defective road markings, signs and other issues that may impact enforcement activity.
• Maintain enforcement equipment and ensure records are completed accurately and efficiently.
• Attend adjudication hearings or court proceedings when required to provide evidence relating to enforcement activity.
• Follow all Health & Safety, Data Protection and corporate procedures to ensure the highest standards of service delivery.

Essential Requirements

• Civil Enforcement Qualification
• Previous experience working within Civil Enforcement
• Full UK Manual Driving Licence
• Strong written and verbal communication skills
• Ability to work independently and make sound decisions in a public-facing environment
• Good literacy and numeracy skills
• Confident using handheld devices, cameras and mobile technology

Desirable Experience & Knowledge

• Knowledge of roads and parking restrictions across the North Essex Parking Partnership areas:
  • Epping Forest
  • Harlow
• Knowledge of:
  • Traffic Management Act 2004
  • Highway Code parking regulations
  • Parking enforcement procedures
  • Issuing Penalty Charge Notices (PCNs)
• Experience working alongside Police, PCSOs, Neighbourhood Wardens or other enforcement agencies.

Physical Requirements

This is an active role that involves extensive walking and outdoor working in all weather conditions. Applicants must be physically able to:

• Walk in excess of 10 miles per day.
• Spend prolonged periods standing and patrolling.
• Work outdoors throughout the year.

Applicants will be required to provide their own:

• Black trousers (non-denim)
• Suitable black footwear