Civil Enforcement Officer

Warwick District Council; Royal Leamington Spa; On-site; GBP 28,000 - 30,000; Part time

Job summary

Warwick District Council is seeking a reliable Parking Attendant to issue penalties for off-street parking contraventions and monitor car park usage. The role involves outdoor work, interacting with the public, and working a shift rota across multiple locations in the district.

Applicants must hold a full UK driving licence, be comfortable liaising with CCTV and Police when needed, and be capable of walking for long periods.

Qualifications

• Full UK driving licence is required.
• Ability to patrol on foot for extended periods.
• Comfortable engaging with the public in various situations.

Responsibilities

• Issue Penalty Charge Notices to vehicles contravening off-street parking regulations.
• Record evidence and observations to monitor parking and compliance.
• Report defects to equipment, signage, and parking furniture for repair.
• Monitor anti-social behaviour in car parks and liaise with CCTV/Police as needed.
• Carry out duties across multiple town locations; travel between sites as required.

Skills

Driving licence

Outdoor work

Public interaction

Shift work

Job description

Here at Warwick District Council, we pride ourselves on the fact that we offer you a great place to work.

We achieve our goals by recruiting and retaining motivated, empowered and flexible staff. We are committed to training and development, and we encourage a healthy work-life balance.

We offer the rewards and benefits that make it a great place to work.

People like you

We offer a wide range of career opportunities at every level of the organisation. From apprenticeships to senior management, permanent to fixed term contracts or part-time working, we have something for everyone.

DBS (Disclosure and Barring Service)

We are committed to safeguarding and promoting the welfare of children, young people and adults and expect all staff and volunteers to share this commitment. This post is subject to a Standard DBS check.

This post is based at/from our offices within Warwick District and is not suitable for home or hybrid working.

£27,709 - £29.542 per annum plus 1% shift allowance pro rata

The dimensions of this role:

Issue Penalty Charge Notices (PCNs) to vehicles that are parked in contravention of the WDC off street parking regulations.

Record evidence and observations to monitor vehicles parking.

Report any defects to equipment, signage, parking furniture or road/bay markings in our car parks, so we can arrange for a prompt repair.

Report any anti-social behaviour problems or activity in our off street car parks.

Report abandoned vehicles to management.

This role suits someone who enjoys working outdoors, to act as a high profile 'Council Ambassador' engaging with the public, in a confident and friendly manner, sometimes in difficult situations. The team deal with enquiries from members of the public and in addition to Parking enquiries may support other council departments.

This will involve lots of walking and a good standard of fitness is required so please consider this before you apply. They will need to have a fair and consistent approach towards vehicles contravening the parking restrictions and have the ability to liaise with CCTV, the Police and other Council departments/stakeholders to deal with a variety of anti-social behaviour that may arise in our car parks. Applicants must hold a full UK driving licence.

Overview of team

The Parking Service operates 7 days a week including bank holidays with the main operational hours focusing between 08:00hrs until 18:00hrs with some ad hoc early morning patrols starting 07:00hrs and evenings until 22:00hrs. The job holder will be required to work a shift Rota system during the hours of operation to deliver the service to the district.

The candidate must be confident to work alone with minimal supervision, make decisions without direction at times, reliable, conscientious, self-motivated, flexible and trustworthy.

The job holder will be based in three locations in towns across the district. At times they will be expected to travel between these towns at short notice and therefore a full driving license is required to comply with these requests and operational duties.

There is 1 part time post available.