Civil Enforcement Officer - Hertford

APCOA PARKING UK; Buntingford; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Free Uniform

Workplace Pension

Learning & Development

28 days holidays

Job summary

APCOA Parking UK is seeking a Civil Enforcement Officer in Hertford to patrol streets and local car parks, advising the public and enforcing parking regulations. You will engage with residents and drivers, carry out patrols and issue Penalty Charge Notices where required, while upholding safety and service standards.

The role offers 42.5 hours per week over 5 days, with a competitive benefits package including holidays, pension, uniform and training to support career growth.

Qualifications

• Excellent customer care skills and the ability to converse clearly with the public.
• Ability to communicate effectively in English and provide guidance on parking rules.
• Full UK Driving Licence would be beneficial but not always mandatory.

Responsibilities

• patrol public streets and council car parks to issue penalties.
• advise residents and the public on parking provisions and regulations.
• report defects to street furniture and road markings.
• maintain high standards of customer service in all interactions.
• contribute to road safety and ensure smooth traffic flow.

Skills

Customer Service

Communication

Public Interaction

Enforcement

Driving Licence

Job description

The Role

Civil Enforcement Officer

Location: Hertford
Hours: 42.5 hours per week, 5 days of 7
Salary: £29,294.16 per annum

Do you enjoy working outside? Would you like to get fit while working?

An exciting opening has arisen for someone who wants to:

• Work outside, think of all that fresh air and exercise!
• Have a positive impact on your local area.
• Join a reliable business and team, you will play a key role in your local area.
• Work with the public and has excellent Customer Service skills.

As a Civil Enforcement Officer you will undertake patrols enforcing and advising on Parking Restrictions. Civil Enforcement Officers are the eyes and ears of the local area. Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines. This is an important part of keeping our roads moving, ensuring public safety. This role is working 5 days out of 7 per week

What will you do?

• You will have excellent customer care skills and is able to converse in a friendly and effective manner.
• You will patrol public streets and council car parks to issue Penalty Charge Notices.
• You will guide the public on rules and advise about parking provisions.
• You will report any defects to street furniture, such as signs and road markings.
• You will bring excellent communication skills (including spoken and written English)
• A Full UK Driving Licence would be beneficial

A full package with competitive holidays, full training and support for career growth and all-weather uniform.

We believe that working for Apcoa is great! We are always thinking of creative ways to give more to our employees.

What is on offer to you?

• Up to 28 days holiday per annum (includes BH)
• Workplace Pension
• Free Uniform
• Access to Learning & Development
• Employee Discount Scheme

Does this sound like an opportunity for you?

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.

With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential.