Parking Attendant Apprentice

Marston Holdings Limited; City of Edinburgh; Hybride; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Full training

Staff discounts

Wellbeing perks

Résumé du poste

Marston Holdings Limited is offering an Apprenticeship as a Civil Enforcement Officer in Edinburgh. You will patrol streets and car parks, help keep communities safe, and support the public with parking guidance. Training is provided and you will earn while you learn as you work towards a Customer Service qualification.

The role is full-time (40 hours/week) with on-the-job training, and the company offers a range of staff benefits and DBS clearance. No prior experience is required.

Qualifications

• Good communication and customer service abilities.
• Self-motivated and capable of working alone.
• Comfortable working outdoors in variable weather.
• Willingness to work shifts and handle challenging situations calmly.

Responsabilités

• Patrol public streets and car parks to support safe, accessible communities.
• Advise the public on parking rules and safe parking practices.
• Issue Penalty Charge Notices where applicable.
• Respond to public inquiries professionally and log/report issues as needed.

Connaissances

Communication skills

Customer service

Independent worker

Outdoor work

Formation

No formal qualifications required

Description du poste

Civil Enforcement Officer (Apprentice)

Love beingoutdoors?Enjoy helping people? Want a role that makes a real difference in your community?

Join Marston Holdings and start a career where you can earn while you learn!

This apprenticeship is open to applicants aged 18+ and offers the chance to gain real workplace experience while working towards aCustomer Service qualification, withfull on the job training provided.

We're looking for friendly, confidentpeople, peopleto patrol local streets, keep parking safe and fair, support the public, and help keep our neighbourhoods running smoothly. You may know us best as Traffic Wardens or Parking Attendants.

What's in it for you:

• Full training and personal development
• Customer Service qualification
• Permanent, full-time role (40hours/week)
• A wide range of flexible staff benefits, from high-street discounts to wellbeing and lifestyle perks
• 20 days' holiday plus bank holidays

What you'll be doing:

• You will patrol public streets and car parks, helping keep communities safe and accessible by:
• Advising the public on parking rules and safe parking
• Issuing Penalty Charge Notices to incorrectly parked vehicles
• Responding to public enquiries professionally and courteously
• Reporting abandoned vehicles and equipment issues
• Supporting enforcement colleagues when required

What We're Looking For:

• Strong communication and customer service skills
• Self-motivated and able to work independently
• Comfortable working outdoors
• Ability to work shifts and handle challenging situations calmly

No previous experience is required— training and support will be provided throughout your apprenticeship.

About Us

Marston Holdings (including our NSL brand) delivers leading technology enabled services to support communities,governmentand private sector partners. Our Transportation team helps keep streets safe, accessible, and welcoming-you'llrecognise us as the friendly facesout and aboutin your local area.

All offers are subject to DBS clearance. We are an equal-opportunity employer committed to inclusion and fairness for all.