Parking Attendant

APCOA PARKING UK; Carmarthen; On-site; GBP 15,000 - 21,000; Part time

Job summary

APCOA PARKING UK is seeking a Parking Attendant for St Catherine's Walk Shopping Centre in Carmarthen. The role is part time (16 hours per week) with four evenings per week, paying £12.71 per hour.

You will provide front-line customer service, help maintain the car park to high standards and support client compliance. You will handle inquiries, respond to incidents per policy, keep records up to date and patrol the site to ensure security and safety.

Qualifications

• Excellent customer service skills.
• Excellent oral and written communication skills.
• Excellent interpersonal skills with the ability to build and maintain positive working connections.
• Reliable, conscientious and flexible attitude to work and proactive nature.

Responsibilities

• Provide first-class customer service support to car park customers.
• Deal with unusual incidents in accordance with policies and training.
• Record and maintain all books and records assigned to the site in a legible and timely manner.
• Deal with enquiries in person, by telephone or by other means from customers, client, its representatives or visitors.
• Deliver the highest level of personal behaviour and standards at all times.
• Assist with tasks or problems within the car parks or traffic management as required.
• Ensure vehicle users conform to the client’s traffic regulations.
• Comply with Company Policies and Procedures and Health & Safety Laws.
• Undertake regular patrols of the premises to maintain security standards.

Skills

customer service

communication

interpersonal skills

flexible attitude

Job description

Parking Attendant -St Catherine's Walk Shopping Centre, Carmarthen – Part Time 16 Hours per Week, 4 evenings per week. £12.71 per hour.

Do you have excellent customer service skills? Do you have a flexible attitude?

If you answered yes to these questions, then read on!

An opening has arisen for a Parking Attendant to join our team. As a Parking Attendant you will provide front-line customer service. You will be ensuring the car park is maintained and managed to the highest standards, as expected by our customers and our client.

What you'll do:

• You will provide first-class customer service support to our car park customers
• You will deal with unusual incidents in accordance with policies and training
• You will record and maintain all books and records assigned to your site in a legible and timely manner
• You will deal with all enquiries made in person, by telephone or by other means from customers, our client, its representatives or visitors as required
• You will deliver the highest level of personal behaviour and standards at all times
• You will assist with tasks or problems within the car parks or traffic management as requested
• You will ensure that vehicle users conform to the clients laid down traffic regulations
• You will comply at all times with, Company Policies and Procedures and the Health & Safety Laws
• You will undertake regular patrols of the premises to maintain security standards

What you'll bring:

• You will have excellent customer service skills.
• You will have excellent oral and written communication skills.
• You will have excellent interpersonal skills, with the competence to build and maintain positive working connections.
• You will have a reliable, conscientious and flexible attitude to work and proactive nature.

Must be 18 or over to apply

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.