Parent Carer Navigator

D S D; Cambridgeshire and Peterborough; On-site; GBP 30,000 - 32,000; Full time

Job summary

Bedford Borough Council is seeking a compassionate Parent Carer Navigator to provide early information, advice and support to families of children and young people with SEND aged 0–25. Working as part of the Experts at Hand offer, you will help families understand the SEND system and take their next steps with confidence.

You will work closely with a cluster of schools and education settings, build trusted relationships with parent carers and local partners, and deliver community engagement such

Responsibilities

• Provide early information, advice and support to families of children and young people with SEND aged 0–25.
• Help families understand the SEND system and take their next steps with greater confidence.
• Work with a cluster of schools and education settings, building trusted relationships with parent carers and local partners.
• Deliver community engagement such as coffee mornings and workshops, and ensure families' voices shape improvements to local SEND services.

Job description

Education - Education, SEND & Schools - All

Grade

BBU07

Salary Range (£ pro rata for part time roles)

BBU07 29,542 - 32,046

Contract Type

Full time permanent term time only

Contract Hours

37

Job Advert

Bedford Borough is delivering an ambitious programme of SEND transformation, working with families, schools and partners across education, health and care to improve outcomes for children and young people with Special Educational Needs and Disabilities (SEND).

We are looking for a compassionate and knowledgeable Parent Carer Navigator to provide early information, advice and support to families of children and young people with SEND aged 0–25. Working as part of our Experts at Hand offer, you will help families understand the SEND system, find the right support and take their next steps with greater confidence.

You will work closely with a cluster of schools and education settings, building trusted relationships with parent carers and local partners. You will provide time-limited navigation support, deliver community engagement such as coffee mornings and workshops, and ensure that the experiences and voices of families help shape improvements to local SEND services.

If you are a good listener who can build trusting relationships, explain complex information clearly and help families navigate services with confidence, we would love to hear from you.

Please note, this role is term time only plus 3 weeks to be worked during the holiday period.

Additional Vacancy Information

Allowance (pro rata for part time roles)

na

Work Pattern

mon to fri

Is this an enhanced DBS role?

No

Is this a politically restricted role?

No

Is this a customer facing role which requires a fluent English Speaker?

Yes

Vacancy Location

Location

Bedfordshire

Location

Borough Hall Bedford

Is this a designated car user position?

No

Attachments

• CV Template CV Template.docx (16 Kb)
• Parent Carer Navigator Job Profile.pdf (201 Kb)

General information

Reference

005473

Closing Date

20/10/2026

The Council will not normally re-employ ex-employees in receipt of:

• a severance payment (within 12 months of leaving)
• a local government pension (applies to Senior Officers only) unless the appointment is business critical

For further information, please email [e-mail]

Bedford Borough Council is proud to be a member of the Armed Forces Covenant and the Care Leavers Covenant, we pledge to interview any eligible job applicant who meets the minimum criteria for the job they are applying for. Bedford Borough Council is also a Level 2 Disability Confident employer and guarantees to interview anyone with a disability whose application meets the minimum criteria for the role they are applying for.

Bedford Borough Council is unable to offer visa sponsorship for this role.

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