Education and Healthcare Coordinator

Buckinghamshire Council; Aylesbury; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Employee Assistance Programme

Mental Health First Aiders

Mindfulness workshops

Flexible working

Costco membership

Job summary

Buckinghamshire Council is recruiting an Education and Healthcare Coordinator to coordinate EHC statutory processes and support SEND learners. You will manage a varied caseload, review plans and build strong partnerships with families, schools and external professionals.

This fixed-term/secondment role (12 months) offers a hybrid working pattern with travel to offices in High Wycombe or Aylesbury occasionally.

Qualifications

• Experience in SEND, education or related professional environment is desirable.
• Knowledge of Children and Families Act 2014 and SEND Code of Practice is advantageous.
• Ability to manage detailed casework and explain complex processes clearly.

Responsibilities

• Coordinate and manage EHC statutory processes and casework.
• Prepare and review EHC Plans in line with legislation and national guidance.
• Manage caseload across a geographical area with timely service delivery.
• Monitor placements and provision to meet EHC Plan requirements.
• Coordinate and lead meetings with families, schools and professionals.
• Review EHC Needs Assessment requests and supporting evidence.
• Develop strong relationships with parents, carers and partner agencies.
• Prepare reports and information for panels and decision-making.

Skills

Stakeholder engagement

Case management

Communication

Time management

Education sector knowledge

Education

Degree-level education

Tools

Microsoft Office

Specialist systems

Job description

We have x2 Fixed Term/Secondment positions, for a period of 12 months.
(Locality Team - South 2) And

Do you have a passion for improving outcomes for children and young people with Special Educational Needs and Disabilities (SEND)? Are you looking for a rewarding role where you can make a meaningful difference to families, schools and communities every day?

As an Education and Healthcare Coordinator, you will play a vital role in coordinating statutory SEND services, ensuring children and young people receive the support and provision they need to achieve positive outcomes. Working closely with families, education settings and a range of professionals, you will help deliver high-quality Education, Health and Care (EHC) services across your allocated area.

These roles offers the opportunity to make a genuine difference to the lives of children, young people and their families while working within a collaborative and supportive team dedicated to achieving positive outcomes for SEND learners

About us

Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally.

About the role

This is an exciting opportunity to join a dedicated SEND service and contribute to improving the lives of children and young people with additional needs. You will be responsible for managing a varied caseload, coordinating EHC statutory processes and ensuring Education, Health and Care Plans are prepared, reviewed and monitored in accordance with relevant legislation and national guidance.

Working in partnership with parents, carers, schools, colleges and multi-agency professionals, you will act as a key point of contact throughout the assessment and review process. The role offers a great blend of case management, stakeholder engagement and problem-solving, requiring you to balance statutory deadlines whilst maintaining a strong focus on achieving the best possible outcomes for children and young people with SEND.

You will have the opportunity to build strong relationships across education and healthcare settings, support collaborative decision-making, and contribute to the development of inclusive practices within schools and colleges. Every day brings new challenges and opportunities to make a real impact.

Key Responsibilities

• Coordinate and manage Education, Health and Care (EHC) statutory processes and casework.
• Prepare and review EHC Plans in line with the Children and Families Act 2014 and SEND Code of Practice.
• Manage a caseload across a designated geographical area, ensuring timely and professional delivery of services.
• Monitor educational placements and provision to ensure EHC Plan requirements are being met.
• Coordinate and lead meetings involving families, schools and wider professionals.
• Review EHC Needs Assessment requests and supporting evidence to inform decision-making.
• Develop and maintain positive relationships with parents, carers, education providers and partner agencies.
• Prepare reports, case summaries and information for panels and decision-making meetings.
• Support the resolution of issues, concerns and disagreements through effective communication and collaboration. For a full list of responsibilities and duties, please refer to the Job Description.

A ‘mobile’ role gives you the flexibility to schedule your own diary, so you can meet with colleagues and clients in a variety of locations. You’ll access digital folders and resources on your laptop and be able to use the network wherever you are based. You will work from home during the week with one day spent in the office. This could be at our office in High Wycombe or in our office in Aylesbury.

About you

We are looking for a highly organised, proactive and customer-focused professional who is passionate about supporting children and young people with SEND. You will be a confident communicator, capable of building effective working relationships with a wide range of stakeholders, including families, education settings and external partners. The ability to manage competing priorities, meet statutory deadlines and make sound judgements in complex situations will be essential to your success.

You will bring experience of working within SEND, education or a related professional environment and have a good understanding of the legislation, policies and guidance that underpin SEND services. You should be comfortable analysing information, managing detailed casework and explaining complex processes in a clear and accessible way.

To be successful in this role, you will typically demonstrate:

• Experience of working within a SEND, education or relevant professional service. For our permanent post we would ideally like someone who has experience of working with young people from Year 11 and above and have experience and a good understanding of post 16 and the Preparation for Adulthood sector.
• Knowledge of SEND legislation, including the Children and Families Act 2014, SEND Code of Practice and Equality Act 2010.
• Excellent communication and interpersonal skills, with the ability to engage effectively with diverse audiences
• Strong organisational and workload management skills, with the ability to meet challenging deadlines.
• The ability to build positive relationships and work collaboratively with a range of stakeholders.
• Strong problem-solving skills and the confidence to make informed decisions.
• Good report writing, record-keeping and presentation skills.
• Good ICT skills, including Microsoft Office applications and specialist systems.
• Degree-level education or equivalent experience, together with a good standard of English and Maths.
• Access to a vehicle and the ability to travel as required.

For full details of the essential and desirable criteria, please refer to the Job Descriptio

We understand that candidates may use AI tools to assist with their applications. While we welcome innovation, we expect all submissions to reflect your own experience, skills, and achievements accurately. Please ensure your application is truthful and demonstrates your personal capabilities, as this will be assessed during the selection process.

Other information

Other Information

For more information about this role, please contact;

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Buckinghamshire Council is committed to safeguarding and promoting the welfare of children, young people and adults at risk.

This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent convictions and conditional cautions
• All spent convictions and adult cautions that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020 and 2023).

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.