Pain Management Scheduler & Waiting List Clerk

Transformation Unit; Preston; Hybrid; GBP 26,000 - 27,000; Part time

Job summary

Lancashire Teaching Hospitals NHS Foundation Trust is seeking a part-time Band 3 to support pain management by managing waiting lists and theatre schedules. The role requires strong communication, organisation, and data governance awareness to ensure RTT pathways are delivered efficiently.

You will work closely with clinicians and managers, maintaining confidentiality and providing reliable, patient-centred scheduling and admin support in a busy hospital environment.

Qualifications

• Experience with Waiting List processes and 18-week pathways.
• Experience of theatre scheduling.
• Customer-focused environment and ability to work under pressure.
• Understanding of Information Governance and Data Quality.
• Overview of Health Records, Waiting List and Booking Service functions.

Responsibilities

• Manage Waiting Lists and theatre schedules for consultants with adherence to Trust protocols.
• Maintain confidentiality and integrity of information; support 18 week RTT pathway delivery.
• Collaborate with clinical service departments and managers to ensure efficient, high-quality service.
• Use Quadramed and other systems to update Harris Flex data and related records.
• Assist in coordinating scheduling, audits and PDPR processes as required.

Skills

Communication

Teamwork

Leadership

IT literacy

Confidentiality

Education

GCSE level

ECDL

Tools

Quadramed

Job description

Lancashire Teaching Hospitals NHS Foundation Trust is seeking a part-time Band 3 to support pain management by managing waiting lists and theatre schedules. The role requires strong communication, organisation, and data governance awareness to ensure RTT pathways are delivered efficiently.

You will work closely with clinicians and managers, maintaining confidentiality and providing reliable, patient-centred scheduling and admin support in a busy hospital environment.