Packaging Client Services Coordinator

Time To Collide; Witham; Remote; GBP 21,000 - 27,000; Full time

Job summary

Propelis seeks a Client Coordinator to join a fast-paced artwork and packaging environment. The role focuses on client services and coordinating with multiple clients, ensuring accurate information flow and timely responses.

You will work with the Artwork Production and QC teams, update the Product Lifecycle Management system, and handle certificates, reports, and invoices while supporting credit control and cross-functional teams.

Qualifications

• Team-oriented and collaborative with strong attention to detail.
• Excellent written and verbal communication across staff and clients.
• Solid IT skills: MS Word, Excel, and Outlook.

Responsibilities

• Interact with Artwork Production and QC teams to coordinate work.
• Enter client information into the Product Lifecycle Management system.
• Communicate job progress and queries by phone, Teams and email.
• Interpret results/reports and liaise with staff and clients.
• Produce certificates, reports and invoices accurately and on time.
• Support credit control activities as required.
• Liaise with Global sales/marketing managers as needed.
• Book in and send out samples; participate in team meetings.
• Help improve office processes and procedures; coordinate with Print development daily.

Job description

Propelis seeks a Client Coordinator to join a fast-paced artwork and packaging environment. The role focuses on client services and coordinating with multiple clients, ensuring accurate information flow and timely responses.

You will work with the Artwork Production and QC teams, update the Product Lifecycle Management system, and handle certificates, reports, and invoices while supporting credit control and cross-functional teams.