Owner Experience Lead

Changeworknow is part of the Access Group; East Lindsey; Remote; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Pension Scheme

Holiday discounts

Discounted meals

Life Insurance

Enhanced Maternity/Paternity Pay

Holiday Buy Scheme

Ongoing career development

Job summary

Away Resorts is seeking an Owner Experience Manager for Tattershall Lakes Country Park. This permanent role involves fostering exceptional service for homeowners. You will lead the homeowner experience, ensuring seamless journeys and outstanding support throughout ownership.

The ideal candidate will possess strong organisational and communication skills with prior management experience. The position offers a competitive salary of £32,000, alongside a variety of perks including a pension scheme

Qualifications

• Passionate about delivering exceptional customer experiences.
• Able to build strong relationships with homeowners.
• Experience within the holiday park industry is preferred.

Responsibilities

• Deliver an exceptional experience for holiday homeowners.
• Build relationships and act as the key contact for homeowners.
• Coordinate with teams to resolve issues efficiently.
• Oversee holiday home handovers to ensure high standards.

Skills

Organisational skills

Communication skills

Customer-focused mindset

Leadership experience

Job description

Away Resorts is seeking an Owner Experience Manager for Tattershall Lakes Country Park. This permanent role involves fostering exceptional service for homeowners. You will lead the homeowner experience, ensuring seamless journeys and outstanding support throughout ownership.

The ideal candidate will possess strong organisational and communication skills with prior management experience. The position offers a competitive salary of £32,000, alongside a variety of perks including a pension scheme